---
title: BugSnag
canonical: https://saasranked.com/software/bugsnag/
category: Error Monitoring Software
points: 86
rank: 2 of 12
facts_checked: 2026-10-09
---

# BugSnag

Error monitoring for web, server and mobile apps, with a free plan and a self-hosted option on the Enterprise plan.

86 points out of 100. #2 of 12 error monitoring tools. Vendor: SmartBear. Website: https://www.bugsnag.com/

- The free plan covers 1 user, 7,500 error events a month and 7 days of history [1].
- The cheapest paid plan, Select, starts at $20 a month billed yearly ($23 billed monthly) for 50,000 events and 60 days of history [1][2].
- SAML single sign-on starts on the Preferred plan, which begins at $33 a month billed yearly for 100,000 events [1][2].
- SDKs are listed for JavaScript, Python, Java, .NET, PHP, Ruby, iOS, Android, React Native and Flutter [3].
- An on-premise version runs on your own Kubernetes cluster, and the pricing page lists it under Enterprise [1][12].

Verdict: BugSnag suits teams that ship web and mobile apps and want source maps, dSYM and ProGuard handling in one tool [5][6][7]. The paid plans start at $20 a month for 50,000 events, and SAML needs the higher Preferred plan [1][2]. The catch: the free plan keeps only 7 days of history, SAML needs the Preferred plan, and its data centers are in the United States [1][13]. Best for: Teams with web and mobile apps that want readable crash reports and an on-premise option.

## Points

| Criterion | Line | Value | Points | Note |
|---|---|---|---|---|
| SDK coverage | Web and server SDKs | JavaScript, Python, Java, .NET, PHP, Ruby | 12/12 | The docs platform list names all six, with no beta labels [3]. |
| SDK coverage | Mobile SDKs | iOS, Android, React Native, Flutter | 8/8 | The docs platform list names iOS, Android, React Native and Flutter [3]. |
| Debugging | Source maps | Yes | 6/6 | Docs say the SDK supports source maps and recommend uploading them [5]. |
| Debugging | Mobile symbol files | Yes | 4/4 | Docs cover uploading iOS dSYM files and Android ProGuard, DexGuard and R8 mappings [6][7]. |
| Debugging | Release tracking | Yes | 4/4 | Setting app version lets you filter by release and see which release errors began in [4]. |
| Debugging | Event trail before the error | Yes | 3/3 | Reports carry breadcrumbs leading up to the event [9]. |
| Alerts and workflow | Alert channels | Email, Slack, Microsoft Teams, PagerDuty | 4/4 | Integrations page lists Slack, Teams, PagerDuty and email; plan table marks team chat and on-call alerts on every paid plan [1][8]. |
| Alerts and workflow | Issue tracker integration | Yes | 3/3 | Plan table marks two-way issue tracker sync on every paid plan; docs list Jira [1][8]. |
| Alerts and workflow | Spike and quota controls | Yes | 3/3 | Rate limiting saves fewer events once a daily balance runs out; Enterprise adds per-project event caps [10]. |
| Hosting and security | Self-hosting | Yes | 6/6 | BugSnag On-premise installs on your own Kubernetes cluster; the pricing page lists it under Enterprise [1][12]. |
| Hosting and security | Open source | Not published | 0/5 | GitHub lists open SDK and tool repositories but no server repository [15]. |
| Hosting and security | SOC 2 Type II or ISO 27001 | Yes | 6/6 | SmartBear, the company that runs BugSnag, lists SOC 2 and ISO/IEC 27001 on its security page and a SOC 2 Type 2 report on its trust centre [14][16]. |
| Hosting and security | Single sign-on (SAML or OIDC) | Yes | 5/5 | The plan comparison lists SAML single sign-on on Preferred and Enterprise [1]. |
| Hosting and security | EU data region | No | 0/3 | The security overview says BugSnag uses data centers based in the United States; no EU region is documented [13]. |
| Price and limits | Free plan | Yes | 5/5 | Free plan: 1 user, 7,500 events and 1M spans a month, 7 days of retention [1]. |
| Price and limits | Events on the free plan | 7500 | 3/5 | The free plan includes 7,500 error events a month [1]. |
| Price and limits | Cheapest paid plan | $20/mo | 6/8 | Select, $20 a month billed yearly; $23 billed monthly [1][2]. |
| Price and limits | Events on the cheapest paid plan | 50000 | 4/5 | Select starts at 50,000 events a month [1][2]. |
| Price and limits | Error history on the cheapest paid plan | 60 | 4/5 | The plan comparison lists 60 days of data retention for Select [1]. |

## Plans

| Plan | Price | Per month (USD) |
|---|---|---|
| Free | Free [1] | $0 |
| Select | $20/month billed yearly [1][2] | $20 |
| Preferred | $33/month billed yearly [1][2] | $33 |
| Enterprise | Contact sales [1][10] | - |

Base prices are Select $20 a month billed yearly or $23 billed monthly, and Preferred $33 or $39 [2]. Larger event volumes cost more [2]. Paying yearly gives a discount over monthly [11].

## Strengths

- Ten SDK platforms are listed, covering all six web and server languages and all four mobile platforms we count [3].
- Docs describe source map upload, iOS dSYM upload and Android mapping upload [5][6][7].
- Select includes two-way issue tracker sync and alerts to Slack, Teams and PagerDuty [1][8].
- SmartBear, which runs BugSnag, lists a SOC 2 Type 2 report and ISO/IEC 27001 [14][16].
- Enterprise can be run on your own infrastructure [1][12].

## Limits

- The free plan keeps data for only 7 days [1].
- SAML single sign-on is not on the Select plan [1].
- The public GitHub repositories are SDKs and tools; no server repository is listed [15].
- The security overview says data centers are in the United States, and no EU region is documented [13].

## Sources

1. [BugSnag pricing](https://www.bugsnag.com/pricing/), BugSnag (SmartBear), accessed 2026-10-09
2. [BugSnag pricing page script (plan prices)](https://www.bugsnag.com/_astro/PricingPage.Z1HhNHaN.js), BugSnag (SmartBear), accessed 2026-10-09
3. [BugSnag platforms](https://docs.bugsnag.com/platforms/), BugSnag (SmartBear), accessed 2026-10-09
4. [Releases](https://docs.bugsnag.com/product/releases/), BugSnag (SmartBear), accessed 2026-10-09
5. [JavaScript source maps](https://docs.bugsnag.com/platforms/javascript/source-maps/), BugSnag (SmartBear), accessed 2026-10-09
6. [iOS symbolication guide](https://docs.bugsnag.com/platforms/ios/symbolication-guide/), BugSnag (SmartBear), accessed 2026-10-09
7. [Build integrations](https://docs.bugsnag.com/build-integrations/), BugSnag (SmartBear), accessed 2026-10-09
8. [Integrations](https://docs.bugsnag.com/product/integrations/), BugSnag (SmartBear), accessed 2026-10-09
9. [Customizing error reports (JavaScript)](https://docs.bugsnag.com/platforms/javascript/customizing-error-reports/), BugSnag (SmartBear), accessed 2026-10-09
10. [Event usage](https://docs.bugsnag.com/product/event-usage/), BugSnag (SmartBear), accessed 2026-10-09
11. [Plans and billing](https://docs.bugsnag.com/product/plans-and-billing/), BugSnag (SmartBear), accessed 2026-10-09
12. [BugSnag On-premise](https://docs.bugsnag.com/on-premise/), BugSnag (SmartBear), accessed 2026-10-09
13. [Security overview](https://docs.bugsnag.com/security/overview/), BugSnag (SmartBear), accessed 2026-10-09
14. [SmartBear security](https://smartbear.com/security/), SmartBear, accessed 2026-10-09
15. [BugSnag on GitHub](https://github.com/bugsnag), GitHub, accessed 2026-10-09
16. [SmartBear Trust Center](https://trust.smartbear.com/), SmartBear, accessed 2026-10-09