--- title: Dropbox Sign canonical: https://saasranked.com/software/dropbox-sign/ category: E-Signature Software points: 85 rank: 3 of 9 facts_checked: 2026-10-08 --- # Dropbox Sign E-signature service from Dropbox, formerly HelloSign, with unlimited signature requests on paid plans. 85 points out of 100. #3 of 9 e-signature services. Vendor: Dropbox, Inc.. Website: https://sign.dropbox.com/ - Essentials, for one person, lists $15 a month, or $180 billed yearly [1]. - Paid plans list unlimited signature requests; a free package allows up to three a month [1][3]. - Standard for small teams lists $25 per user a month and needs 2 or more users [1]. - The pricing page says Dropbox Sign is compliant with SOC 2 Type II and ISO 27001, and the Trust Center lists both [1][5]. - In April 2024 Dropbox found unauthorised access to the Dropbox Sign production environment, per its own notice [8]. Verdict: Dropbox Sign suits individuals and small teams who want unlimited signature requests from $15 a month, with links to Dropbox, Google Drive, OneDrive and Zapier [1][2][11]. It sells qualified electronic signatures as an extra-cost option [3]. The catch: bulk send starts at Standard, and Dropbox disclosed unauthorised access to the Sign production environment in 2024 [1][8]. Best for: Individuals and small teams who want unlimited sending and a Dropbox link. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Signing | Reusable templates | Yes | 6/6 | The features grid lists 5 templates on Essentials, the one-person plan [1]. | | Signing | Bulk send | Yes | 4/4 | Pricing page checks bulk send on Standard, which has a public price; features page describes one-click sending to a large list [1][3]. | | Signing | Signing order | Yes | 3/3 | Help article: turn on Set signer order and each next signer is emailed after the previous one signs; no plan named, so counted on listed plans [12]. | | Signing | Collect payment while signing | Not published | 0/3 | Not published on the vendor's features or electronic-signature pages [3][4]. | | Signing | Audit trail on every document | Yes | 4/4 | Pricing page checks audit trail on Essentials: non-editable, tracking and time-stamping every action [1][4]. | | Legal strength | Highest eIDAS signature level | qualified | 12/12 | Qualified signatures (QES) are an extra-cost option; announced with IDnow and Namirial in February 2023 [3][6]. | | Legal strength | Signer ID check | Yes | 5/5 | QES uses a video-call identity check through IDnow, at extra cost; SMS codes alone do not count [3][6]. | | Legal strength | US ESIGN and UETA named | Not published | 0/3 | Not published: pricing page names only the ESIGN Act; the legality page makes no UETA compliance claim [1][7]. | | Security | SOC 2 Type II or ISO 27001 | Yes | 8/8 | Pricing page says compliant with SOC 2 Type II and ISO 27001; the Trust Center lists Dropbox Sign SOC 2 and ISO 27001 [1][5]. | | Security | Single sign-on (SSO) | Yes | 5/5 | Pricing page lists single sign-on on Premium (quote only); a vendor post describes SAML SSO for Enterprise customers [1][10]. | | Security | Two-factor sign-in | Yes | 3/3 | Pricing page lists 2FA under security; a vendor post describes texted sign-in codes [1][9]. | | Security | Open source | Not published | 0/3 | Not published on the vendor's pages [1]. | | Connections | Public API | Yes | 7/7 | The Dropbox Sign API has SDKs and a free test mode; plans start at $75 per 50 requests a month, billed yearly [2][3]. | | Connections | Storage and automation links | Google Drive, Microsoft OneDrive or SharePoint, Dropbox, Zapier | 4/4 | Integrations page lists Google Drive, OneDrive and Zapier; the home page names Dropbox [2][11]. | | Connections | Mobile apps | Not published | 0/4 | Not confirmed: the e-signature page links iOS and Android downloads, but the App Store and Google Play pages it links to do not exist [4]. | | Price and limits | Free plan | Yes | 8/8 | Features page FAQ: a free package allows up to three signature requests a month; the pricing page links a free plan [3][1]. | | Price and limits | Documents a month on the cheapest paid plan | 100 | 8/8 | Unlimited signature requests are listed in the paid plan comparison, counted as 100 [1]. | | Price and limits | Cheapest paid plan | $15/mo | 8/10 | Essentials, $180 billed yearly, regular price; the lower $10.05 figure is not labelled [1]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Free | Free [3] | $0 | | Essentials | $15/month, $180 billed yearly [1] | $15 | | Standard | $25/user/month, from $600 billed yearly [1] | $25 | | Premium | Custom quote [1] | - | The pricing page also shows $10.05 a month for Essentials ($120.60 a year) as a coupon price; a footnote gives 30% off the first year of eligible annual plans. We price Essentials at the regular $15 [1]. ## Strengths - Unlimited signature requests are listed in the paid plan comparison [1]. - A free package allows up to three signature requests a month [3]. - Sells qualified electronic signatures as an extra-cost option, with identity checks by video call [3][6]. - The pricing page names SOC 2 Type II and ISO 27001 compliance [1]. - An API with a free test mode and a priced plan is published [2][3]. ## Limits - In April 2024 Dropbox found unauthorised access to the Sign production environment, including emails, hashed passwords, API keys and MFA data [8]. - Essentials includes 5 templates; Standard 15 [1]. - Bulk send starts at Standard, and single sign-on is on Premium, which is priced by quote [1]. - The page also shows lower coupon prices ($10.05 and $17.50 a month) under a first-year offer; regular prices are $15 and $25 [1]. - Qualified electronic signatures cost extra; the vendor says to contact sales [3]. ## Concerns - Dropbox said that on April 24, 2024 it became aware of unauthorised access to the Dropbox Sign (formerly HelloSign) production environment; accessed data included emails, usernames, phone numbers, hashed passwords and authentication information such as API keys, OAuth tokens and multi-factor authentication. Dropbox found no evidence of unauthorised access to the contents of customers' accounts [8]. ## Sources 1. [Dropbox Sign pricing](https://sign.dropbox.com/products/dropbox-sign/pricing), Dropbox Sign, accessed 2026-10-08 2. [Dropbox Sign home](https://sign.dropbox.com/), Dropbox Sign, accessed 2026-10-08 3. [Dropbox Sign features](https://sign.dropbox.com/features), Dropbox Sign, accessed 2026-10-08 4. [Electronic signatures](https://sign.dropbox.com/features/electronic-signatures), Dropbox Sign, accessed 2026-10-08 5. [Dropbox Trust Center](https://trust.dropbox.com/?product=dropboxsign&itemName=product_features&source=click&itemUid=a5bb6b4d-c23b-4d4f-9da1-bedf5dc74ff5), Dropbox, accessed 2026-10-08 6. [Qualified electronic signatures from Dropbox Sign](https://sign.dropbox.com/blog/qualified-electronic-signatures-from-dropbox-sign), Dropbox Sign, accessed 2026-10-08 7. [Electronic signature legality in the United States](https://sign.dropbox.com/esignature-legality/united-states), Dropbox Sign, accessed 2026-10-08 8. [Recent security incident (Form 8-K, Exhibit 99.1)](https://www.sec.gov/Archives/edgar/data/1467623/000146762324000024/may2024exhibit991.htm), Dropbox, Inc. via SEC, accessed 2026-10-08 9. [Two-factor authentication for eSignatures](https://sign.dropbox.com/blog/esignature-two-factor-authentication), Dropbox Sign, accessed 2026-10-08 10. [SAML SSO at HelloSign](https://sign.dropbox.com/blog/saml-sso-at-hellosign), Dropbox Sign, accessed 2026-10-08 11. [Dropbox Sign integrations](https://sign.dropbox.com/integrations), Dropbox Sign, accessed 2026-10-08 12. [How to set the order of who signs in Dropbox Sign](https://help.dropbox.com/view-edit/change-signing-order-dropbox-sign), Dropbox, accessed 2026-10-08