---
title: Mintlify
canonical: https://saasranked.com/software/mintlify/
category: Knowledge Base Software
points: 65
rank: 7 of 11
facts_checked: 2026-10-09
---

# Mintlify

Hosted documentation platform that publishes help centres and product docs from Git, with a free plan and a web editor.

65 points out of 100. #7 of 11 knowledge base tools. Vendor: Mintlify, Inc.. Website: https://mintlify.com/

- The free Starter plan includes 5 editor seats and a custom domain [1].
- Pro costs $450 a month billed annually, with unlimited editor seats [1].
- Search reports, reader feedback and the platform API need Pro or higher [1][5][6][7].
- Role-based access control, SAML single sign-on and full-site PDF export need Enterprise, which is quote-only [1][4][11][13].
- Mintlify says it is SOC 2 Type 2 certified [1].

Verdict: Mintlify suits teams that write help content in Git and want a free plan with a custom domain [1]. Search reports and feedback need Pro at $450 a month, and role-based access control and SSO need a quoted Enterprise contract [1][4][5][6][13]. Articles are managed through Git or the web editor, and the documented API triggers builds and reads content [7]. Best for: Teams that keep docs in Git and want a free start.

## Points

| Criterion | Line | Value | Points | Note |
|---|---|---|---|---|
| Price | Cheapest paid plan | $450/mo | 0/12 | Cheapest paid plan is Pro, $450 a month billed annually; unlimited editor seats, no per-site fee shown [1]. |
| Price | Free plan | Yes | 6/6 | Starter is $0 with 5 editor seats and a custom domain, and is not a trial [1]. |
| Publishing | Help centre on your own domain | Yes | 8/8 | Custom domain is listed on every plan including Starter; docs cover domains, subdomains and subpaths [1][16]. |
| Publishing | Multiple languages | Yes | 7/7 | Guide describes language folders, locale routing and a language switcher; no plan restriction stated [12]. |
| Publishing | Article version history | Yes | 6/6 | Editor version history compares a page with earlier saved versions and restores one [2]. |
| Publishing | Review and approval workflow | Not published | 0/7 | Reviewers approve a pull request in the Git provider; the docs do not say reviewers are named or that approval is always required [3]. |
| Readers and reports | Search reports | Yes | 6/6 | Analytics Search view shows queries with no results; needs Pro or Enterprise [5]. |
| Readers and reports | Reader feedback on articles | Yes | 4/4 | Thumbs ratings per page appear in the Feedback analytics section; needs Pro or Enterprise [6]. |
| Readers and reports | Help widget for your site or app | No | 0/4 | The embeddable widget is an AI chat panel; the page describes no article list or search box [8]. |
| Readers and reports | Login-only articles | Yes | 4/4 | Partial authentication makes some pages public and others sign-in only; password needs Pro, groups need Enterprise [9]. |
| Access and data | Single sign-on (SAML or OIDC) | Yes | 7/7 | SAML SSO for Okta and Microsoft Entra, plus OAuth for readers, on Enterprise [13][9]. |
| Access and data | API to read and write articles | Not published | 0/7 | REST API triggers deployments, runs agent jobs and reads pages; it lists no endpoint that writes an article directly [7]. |
| Access and data | Bulk export of articles | Yes | 5/5 | Enterprise offline export zips the whole site, and PDF export covers the whole site [10][11]. |
| Access and data | Editor roles and permissions | Yes | 4/4 | Admin, editor and viewer roles, with RBAC on Enterprise plans [4]. |
| Access and data | Open source | Not published | 0/5 | Not published on the vendor's GitHub page [14], which lists components, templates and plugins, not the platform. |
| Security | SOC 2 Type II or ISO 27001 | Yes | 8/8 | Pricing FAQ says Mintlify is SOC 2 Type 2 certified; ISO 27001 is in progress [1]. |

## Plans

| Plan | Price | Per month (USD) |
|---|---|---|
| Starter | Free [1] | $0 |
| Pro | $450/month, billed annually [1] | $450 |
| Enterprise | Contact sales [1] | - |

Pro is $450 a month on annual billing [1].

## Strengths

- Free Starter plan with 5 editor seats and a custom domain [1].
- Page version history lets editors compare and restore earlier versions [2].
- Search analytics list queries that returned no results, on Pro and Enterprise [5].
- Multi-language sites use language folders and a language switcher [12].
- Names SOC 2 Type 2 certification on its pricing page [1].

## Limits

- The cheapest paid plan is $450 a month billed annually [1].
- Role-based permissions, SAML single sign-on and full-site PDF export are Enterprise only [4][11][13].
- The documented REST API triggers deployments and reads content, and lists no endpoint that writes an article directly [7].
- The embeddable widget is an AI chat that needs Pro and uses credits [8].
- Mintlify disclosed in March 2024 that GitHub tokens of 91 customers were compromised [15].

## Vendor claims (not scored)

- Mintlify says more than 20,000 companies use its platform [1].

## Concerns

- TechCrunch reported on 18 March 2024 that Mintlify said 91 customers had GitHub tokens compromised after a March 1 incident [15].

## Sources

1. [Pricing](https://www.mintlify.com/pricing), Mintlify, accessed 2026-10-09
2. [Create and edit pages](https://www.mintlify.com/docs/editor/pages), Mintlify, accessed 2026-10-09
3. [Review changes](https://www.mintlify.com/docs/editor/review), Mintlify, accessed 2026-10-09
4. [Roles](https://www.mintlify.com/docs/dashboard/roles), Mintlify, accessed 2026-10-09
5. [Analyze documentation searches](https://www.mintlify.com/docs/analytics/search), Mintlify, accessed 2026-10-09
6. [Collect page feedback from users and AI agents](https://www.mintlify.com/docs/optimize/feedback), Mintlify, accessed 2026-10-09
7. [Mintlify REST API introduction](https://www.mintlify.com/docs/api/introduction), Mintlify, accessed 2026-10-09
8. [Embed the AI assistant widget](https://www.mintlify.com/docs/assistant/widget), Mintlify, accessed 2026-10-09
9. [Authentication setup](https://www.mintlify.com/docs/deploy/authentication-setup), Mintlify, accessed 2026-10-09
10. [Offline export](https://www.mintlify.com/docs/deploy/export), Mintlify, accessed 2026-10-09
11. [PDF exports](https://www.mintlify.com/docs/optimize/pdf-exports), Mintlify, accessed 2026-10-09
12. [How to set up multi-language documentation](https://www.mintlify.com/docs/guides/internationalization), Mintlify, accessed 2026-10-09
13. [Single sign-on (SSO)](https://www.mintlify.com/docs/dashboard/sso), Mintlify, accessed 2026-10-09
14. [Mintlify on GitHub](https://github.com/mintlify), GitHub, accessed 2026-10-09
15. [Mintlify says customer GitHub tokens exposed in data breach](https://techcrunch.com/2024/03/18/mintlify-customer-github-tokens-data-breach), TechCrunch, accessed 2026-10-09
16. [Custom domain](https://www.mintlify.com/docs/customize/custom-domain), Mintlify, accessed 2026-10-09
