---
title: Survicate
canonical: https://saasranked.com/software/survicate/
category: Survey Software
points: 66
rank: 8 of 12
facts_checked: 2026-10-08
---

# Survicate

Website and in-product feedback surveys with a free plan and EU hosting.

66 points out of 100. #8 of 12 survey tools. Vendor: Survicate. Website: https://survicate.com/

- The free plan allows 25 responses a month and 1 active survey [1].
- The cheapest paid plan, Growth, starts at $56 a month billed yearly, for 100 responses a month [1].
- Growth includes branch logic, piping, multilingual surveys and branding removal [1].
- Survicate says it is ISO/IEC 27001:2022 certified and hosts data in the EU on AWS [2].
- The data export API and webhooks need Pro, which starts at $349 a month [1][8].

Verdict: Survicate suits teams that want surveys inside their website or app, with a free plan to start and logic included from the first paid tier [1]. EU hosting, an ISO 27001 certificate and a downloadable data processing agreement cover most privacy checks [2][3]. The catch: the $56 plan allows only 100 responses a month, and API access, quotas and single sign-on sit on higher plans [1]. Best for: Product and CX teams collecting feedback on websites and in apps.

## Points

| Criterion | Line | Value | Points | Note |
|---|---|---|---|---|
| Price | Free plan | Yes | 6/6 | The pricing FAQ describes a Free Plan, available indefinitely: 25 responses a month and 1 active survey [1]. |
| Price | Cheapest paid plan | $56/mo | 5/14 | Growth from $56 a month billed yearly, at 100 responses and 500 data points a month. Starter is $89 monthly [1]. |
| Limits | Responses a month, cheapest paid plan | 100 | 2/10 | The $56 Growth tier allows 100 responses a month [1]. |
| Limits | Unlimited surveys and questions | Not published | 0/4 | Growth lists unlimited active surveys, but questions per survey are not published on the pricing page [1]. |
| Questions and logic | Skip logic on the cheapest paid plan | Yes | 8/8 | Standard branch logic is marked included on every plan, Growth included [1]. |
| Questions and logic | Randomised questions or answers | Not published | 0/4 | Not published on the vendor's help page about question order, which covers manual reordering only [7]. |
| Questions and logic | Multilingual surveys | Yes | 5/5 | Multilingual surveys are included from Growth [1]. |
| Questions and logic | Answer piping | Yes | 3/3 | Answer piping is included from Growth [1]. |
| Questions and logic | Response quotas | Yes | 2/2 | Response caps are listed as included on Pro and Enterprise [1]. |
| Results | Export formats | CSV, Excel | 4/6 | Help article documents XLSX and CSV export of responses; SPSS is not mentioned [5]. |
| Results | Cross-tabulation | Not published | 0/4 | Not published on the vendor's filter help page; filters by question and answer are documented, not cross-tabulation [6]. |
| Results | Public API | Yes | 4/4 | Developer docs describe a REST Data Export API and webhooks for Pro and Enterprise [8]. |
| Results | Remove vendor branding | Yes | 4/4 | Remove Survicate branding is included from Growth [1]. |
| Security and trust | Single sign-on | Yes | 4/4 | SAML SSO is listed on Enterprise [1]. |
| Security and trust | EU data storage | Yes | 5/5 | Security page says EU-hosted on AWS; the security FAQ names Ireland [2][9]. |
| Security and trust | SOC 2 Type II or ISO 27001 | Yes | 7/7 | Security page says ISO/IEC 27001:2022 certified. SOC 2 Type I is only underway [2]. |
| Security and trust | Data processing agreement | Yes | 3/3 | A help article offers the DPA as a PDF download [3]. |
| Security and trust | Published accessibility report | Yes | 4/4 | Survey accessibility help page lists WCAG 2.1 criteria, some partially supported [4]. |
| Security and trust | Open source | Not published | 0/3 | Not published on the vendor's security or pricing pages; no public source for the survey software is listed [1][2]. |

## Plans

| Plan | Price | Per month (USD) |
|---|---|---|
| Free | Free [1] | $0 |
| Starter | From $89/month [1] | $89 |
| Growth | From $56/month, billed yearly [1] | $56 |
| Pro | From $349/month [1] | $349 |

Growth is $56 a month for 100 responses, $114 for 250 and $169 for 500, billed yearly. Starter is billed monthly [1].

## Strengths

- A free plan with no time limit: 25 responses a month [1].
- Branch logic, piping, multilingual surveys and branding removal come with Growth [1].
- ISO/IEC 27001:2022 certified, with EU hosting on AWS [2].
- The data processing agreement is a public download [3].
- A survey accessibility page lists its WCAG criteria [4].

## Limits

- Growth at $56 a month allows 100 responses a month [1].
- Webhooks and the data export API are Pro and Enterprise only [1][8].
- SAML single sign-on is listed only on Enterprise, from $569 a month [1].
- A SOC 2 Type I audit is underway; no Type II report yet [2].
- Response exports are documented as CSV and XLSX; SPSS is not listed [5].

## Vendor claims (not scored)

- Survicate says its platform is independently audited for ISO/IEC 27001:2022 [2].
- Survicate says its surveys are WCAG 2.1 Level AA accessible [2].

## Sources

1. [Pricing](https://survicate.com/pricing/), Survicate, accessed 2026-10-08
2. [Security](https://survicate.com/security/), Survicate, accessed 2026-10-08
3. [Terms of Service, Privacy Policy, GDPR, and DPA](https://help.survicate.com/en/articles/3943207-terms-of-service-privacy-policy-gdpr-and-dpa), Survicate Help Center, accessed 2026-10-08
4. [Survey Accessibility](https://help.survicate.com/en/articles/11018719-survey-accessibility), Survicate Help Center, accessed 2026-10-08
5. [Data export - CSV and XLSX reports](https://help.survicate.com/en/articles/3942566-data-export-csv-and-xlsx-reports), Survicate Help Center, accessed 2026-10-08
6. [How to use filters for advanced analysis](https://help.survicate.com/en/articles/4493449-how-to-use-filters-for-advanced-analysis), Survicate Help Center, accessed 2026-10-08
7. [Change the order of your questions](https://help.survicate.com/en/articles/3934104-change-the-order-of-your-questions), Survicate Help Center, accessed 2026-10-08
8. [Survicate developer documentation](https://developers.survicate.com/), Survicate, accessed 2026-10-08
9. [Security FAQ](https://help.survicate.com/en/articles/6652995-security-faq), Survicate Help Center, accessed 2026-10-08
