--- title: Zoho Survey canonical: https://saasranked.com/software/zoho-survey/ category: Survey Software points: 67 rank: 7 of 12 facts_checked: 2026-10-08 --- # Zoho Survey Low-priced survey tool with a free plan and a $7.42 a month Basic plan billed yearly. 67 points out of 100. #7 of 12 survey tools. Vendor: Zoho. Website: https://www.zoho.com/survey/ - The free plan allows unlimited surveys but 10 questions per survey and 100 responses per survey [1]. - Basic costs $7.42 a month and is sold only on yearly billing [1][2]. - Basic has unlimited surveys and questions, a 12,000-response yearly cap per survey, and no skip logic [1]. - Skip logic and cross-tab reports start on Plus, $25 a month billed yearly or $35 billed monthly [1][2]. - Zoho's compliance page lists Zoho Survey under SOC 2 Type 2 with HIPAA [5]. Verdict: Zoho Survey suits budget-minded users who want unlimited surveys and questions for $7.42 a month, billed yearly [1][2]. Basic also removes the standard watermark and offers randomization, quotas and CSV or XLS export [1]. The catch: skip logic, cross-tabs and multilingual surveys need Plus or Pro, and Basic's response cap is set per survey rather than per month [1]. Best for: Budget-minded users who need unlimited surveys and white-label options. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Price | Free plan | Yes | 6/6 | Free plan: unlimited surveys, 10 questions per survey, 100 responses per survey [1]. | | Price | Cheapest paid plan | $7.42/mo | 14/14 | Basic, $7.42 a month; the pricing data lists it for yearly billing only [2]. | | Limits | Responses a month, cheapest paid plan | Not published | 0/10 | Basic's 12,000 yearly cap is stated per survey, with unlimited surveys, so no monthly total [1]. | | Limits | Unlimited surveys and questions | Yes | 4/4 | Number of surveys and questions per survey are unlimited from Basic [1]. | | Questions and logic | Skip logic on the cheapest paid plan | No | 0/8 | The plan table lists skip logic from Plus; Basic has none [1]. | | Questions and logic | Randomised questions or answers | Yes | 4/4 | Question randomization is listed on Basic and above [1]. | | Questions and logic | Multilingual surveys | Yes | 5/5 | Multilingual surveys, converting questions into 90+ languages, are listed on Pro and Enterprise [1]. | | Questions and logic | Answer piping | Yes | 3/3 | Plan comparison lists Piping Logic from Basic: it inserts respondent answers into later questions or descriptions [9]. | | Questions and logic | Response quotas | Yes | 2/2 | Quota at survey level is listed on Basic and above [1]. | | Results | Export formats | CSV, Excel, SPSS | 6/6 | XLS and CSV from Basic; SPSS from Pro; the help article lists CSV and SPSS [1][4]. | | Results | Cross-tabulation | Yes | 4/4 | Cross tab report is listed on Plus and above [1]. | | Results | Public API | Yes | 4/4 | Webhooks are listed from Pro ($35/month yearly) and send each new response to a URL you set [9][10]. | | Results | Remove vendor branding | Yes | 4/4 | Basic's design customization lets you skip standard watermarks and add your logo [1]. | | Security and trust | Single sign-on | Yes | 4/4 | Single sign-on to Zoho Survey is listed on Enterprise only; the SAML row on Basic and up is for survey respondents [1]. | | Security and trust | EU data storage | Not published | 0/5 | Not published on the vendor's pages [6][7][8]. | | Security and trust | SOC 2 Type II or ISO 27001 | Yes | 7/7 | Zoho's compliance page lists Zoho Survey among its SOC 2 Type 2 products [5]. | | Security and trust | Data processing agreement | No | 0/3 | Administrators request a signed DPA by emailing Zoho; none is published or signed online [7]. | | Security and trust | Published accessibility report | Not published | 0/4 | Not published on the vendor's pages [3]. | | Security and trust | Open source | Not published | 0/3 | Not published on the vendor's pages [1][3]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Free | Free [1] | $0 | | Basic | $7.42/month, billed yearly [1][2] | $7.42 | | Plus | $25/month billed yearly, $35 monthly [1][2] | $25 | | Pro | $35/month billed yearly, $49 monthly [1][2] | $35 | The pricing page fills in prices with a script; the figures are the US dollar entries in the pricing data file the page loads [2]. ## Strengths - Basic is $7.42 a month billed yearly, with unlimited surveys and questions [1][2]. - Basic lets you skip standard watermarks and add your logo [1]. - Quotas, question randomization and CSV or XLS export are on Basic [1]. - The compliance page lists Zoho Survey among SOC 2 Type 2 products [5]. - Single sign-on for account users is available on Enterprise [1]. ## Limits - Skip logic is not on Basic; it starts at Plus [1]. - Basic is sold on yearly billing only [1][2]. - Multilingual surveys and SPSS export need Pro [1]. - Zoho's GDPR page says organization administrators request its data processing addendum by email [7]. - The free plan stops at 10 questions per survey [1]. ## Sources 1. [Zoho Survey pricing](https://www.zoho.com/survey/pricing.html), Zoho, accessed 2026-10-08 2. [Zoho Survey pricing data](https://www.zohowebstatic.com/sites/zweb/json/pricing/survey-pricing-val.json), Zoho, accessed 2026-10-08 3. [Zoho Survey features](https://www.zoho.com/survey/features.html), Zoho, accessed 2026-10-08 4. [Export responses](https://help.zoho.com/portal/en/kb/survey/reports/export-report/articles/export-responses), Zoho Survey Help, accessed 2026-10-08 5. [Zoho compliance](https://www.zoho.com/compliance.html), Zoho, accessed 2026-10-08 6. [Zoho Survey and GDPR](https://www.zoho.com/survey/gdpr.html), Zoho, accessed 2026-10-08 7. [Zoho and GDPR](https://www.zoho.com/gdpr.html), Zoho, accessed 2026-10-08 8. [Encryption in Zoho Survey](https://help.zoho.com/portal/en/kb/survey/data-security-privacy/encryption-in-zoho-survey/articles/encryption-in-zoho-survey), Zoho Survey Help, accessed 2026-10-08 9. [Zoho Survey plan comparison](https://www.zoho.com/survey/plan-comparison.html), Zoho, accessed 2026-10-08 10. [Webhook trigger in Zoho Survey](https://help.zoho.com/portal/en/kb/survey/hub/triggers/webhook/articles/webhook), Zoho Survey Help, accessed 2026-10-08