GitBook vs Archbee
Two of the top three knowledge base tools, compared rule by rule on published facts.
In short
- GitBook has 77 points and Archbee 73, 4 apart on our knowledge base software rules.
- GitBook earns more on price and readers and reports; Archbee earns more on publishing.
- Cheapest paid plan: GitBook $77/mo, Archbee $80/mo.
- Only GitBook meets: free plan and login-only articles.
- Only Archbee meets: article version history.
GitBook77/100 #2 of 11
Best for: Product and developer documentation teams that want change requests and Git sync.
Points by group
| Group | GitBook | Archbee |
|---|---|---|
| Price of 18 | 12 | 6 |
| Publishing of 28 | 22 | 28 |
| Readers and reports of 18 | 12 | 8 |
| Access and data of 28 | 23 | 23 |
| Security of 8 | 8 | 8 |
| Total | 77 | 73 |
Rule by rule
What each vendor publishes, and the points it earns. Sources are on each product page.
| Rule (points) | GitBook | Archbee |
|---|---|---|
| Cheapest paid plan (12) | $77/mo 6 | $80/mo 6 |
| Free plan (6) | Yes 6 | No 0 |
| Help centre on your own domain (8) | Yes 8 | Yes 8 |
| Multiple languages (7) | Yes 7 | Yes 7 |
| Article version history (6) | Not published 0 | Yes 6 |
| Review and approval workflow (7) | Yes 7 | Yes 7 |
| Search reports (6) | Not published 0 | Not published 0 |
| Reader feedback on articles (4) | Yes 4 | Yes 4 |
| Help widget for your site or app (4) | Yes 4 | Yes 4 |
| Login-only articles (4) | Yes 4 | Not published 0 |
| Single sign-on (SAML or OIDC) (7) | Yes 7 | Yes 7 |
| API to read and write articles (7) | Yes 7 | Yes 7 |
| Bulk export of articles (5) | Yes 5 | Yes 5 |
| Editor roles and permissions (4) | Yes 4 | Yes 4 |
| Open source (5) | Not published 0 | Not published 0 |
| SOC 2 Type II or ISO 27001 (8) | Yes 8 | Yes 8 |
GitBook
GitBook suits documentation teams that want a free start, Git sync, reviewer-gated change requests and a docs API. The catch is that Free is single-user and has no custom domain, and SAML SSO and visitor authentication sit on the upper plans. Its docs do not say whether the search report lists searches with no results.
Archbee
Archbee suits product-documentation teams that want a hosted help centre with a custom domain and revision history from $80 a month. The Reviewer approval flow, search reports and translations need Scaling at $350 a month, and SAML sign-on needs a quoted Enterprise plan. There is no free plan, the page does not state how many editors the starting prices include, and the platform's source code is not among the vendor's public repositories.
Both products are scored by the same rules: how we score knowledge base tools.