
error monitoring tool · AppSignal B.V.
AppSignal
Error tracking bundled with performance monitoring, priced by requests in euros, with a free plan and unlimited users on every plan.
In short
- The paid plan costs €219 a year (€18.25 a month) for 250,000 requests a month, with unlimited users1.
- The free plan allows 30,000 requests a month with 5-day retention1.
- Stack traces for exceptions are kept for at least 30 days1.
- AppSignal says its data sits in ISO 27001 certified facilities in the Netherlands1.
- Docs list no iOS, Android, React Native, Flutter or .NET library2.
AppSignal suits web teams on Ruby, Elixir, Node.js, Python or PHP who want error tracking and performance in one plan with unlimited users1,2. Source maps, breadcrumbs, deploy markers and alerts to Slack, Teams, PagerDuty and email are documented1,3,7,8,9. The catch: pricing counts requests, not error events, there is no mobile or .NET library, and SAML sign-in is a business feature1,2.
Best for: Ruby, Elixir, Node.js and Python teams that want errors and performance in one tool.
Where the points come from
SDK coverage 10 of 20 points
Debugging 13 of 17 points
| Rule | What is published | Points |
|---|---|---|
| Source maps | YesThe JavaScript docs describe sourcemaps that turn minified backtraces into original source3. | 6 / 6 |
| Mobile symbol files | Not publishedNot published on the vendor's docs; no mobile library is listed2. | 0 / 4 |
| Release tracking | YesA revision setting creates deploy markers and shows in which deploys an incident occurred8. | 4 / 4 |
| Event trail before the error | YesJavaScript docs describe a time-ordered list of events sent with each caught error7. | 3 / 3 |
Alerts and workflow 7 of 10 points
| Rule | What is published | Points |
|---|---|---|
| Alert channels | Email, Slack, Microsoft Teams, PagerDutyPricing page lists alerts to Slack and email; docs list Microsoft Teams and PagerDuty notifiers1,9. | 4 / 4 |
| Issue tracker integration | YesDocs list GitHub, GitLab and Jira integrations that create issues for incidents9. | 3 / 3 |
| Spike and quota controls | Not publishedNot published on the vendor's limiting page, which describes only ignoring actions or namespaces10. | 0 / 3 |
Hosting and security 14 of 25 points
| Rule | What is published | Points |
|---|---|---|
| Self-hosting | Not publishedNot published on the vendor's pricing page or docs index1,9. | 0 / 6 |
| Open source | Not publishedSecurity page says the Ruby, Elixir and Node.js packages are public and the agent is closed source11. | 0 / 5 |
| SOC 2 Type II or ISO 27001 | YesSecurity page says 'We're ISO 27001 certified'; pricing page shows an ISO 27001 'certified' badge1,12. | 6 / 6 |
| Single sign-on (SAML or OIDC) | YesPricing page lists Enterprise SAML SSO as a business feature1. | 5 / 5 |
| EU data region | YesFAQ says data is kept in certified facilities in the Netherlands. US hosting is listed as coming soon1. | 3 / 3 |
Price and limits 11 of 28 points
| Rule | What is published | Points |
|---|---|---|
| Free plan | YesFree plan with 30,000 requests a month and 5-day retention; error tracking is part of application monitoring1. | 5 / 5 |
| Events on the free plan | Not publishedThe free plan is measured in 30,000 requests a month, not error events1. | 0 / 5 |
| Cheapest paid plan | $20.41/moPaid plan, €219 billed yearly, which the page shows as €18.25 a month1. Converted at €1 = $1.118613. | 4 / 8 |
| Events on the cheapest paid plan | Not publishedThe paid plan includes 250,000 requests a month, not error events1. | 0 / 5 |
| Error history on the cheapest paid plan | 30FAQ says exception stack traces are available for at least 30 days1. | 2 / 5 |
The rule behind each line: how we score error monitoring tools.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| FreeUnlimited users | Free1 | $0 | 30,000 requests and 1 GB of logs a month; 5-day retention |
| PaidUnlimited users | €219/year1 | $20.41 | €18.25 a month billed yearly; 250,000 requests and 1 GB of logs a month |
Prices are shown in euros and converted at the ECB rate. The page has a yearly and monthly toggle; the yearly price is used here1.
Strengths
- Unlimited users, apps and teams on every plan1.
- SAML SSO and an ISO 27001 mention are on the pricing page1.
- Source maps, breadcrumbs and deploy markers are documented for JavaScript3,7,8.
- Alerts go to Slack, Microsoft Teams, PagerDuty and email; errors can open Jira, GitHub or GitLab issues1,9.
- The paid plan does not charge for overages1.
Limits
- No iOS, Android, React Native, Flutter or .NET library appears in the docs2,9.
- Plans count requests, so the vendor gives no error-event quota1.
- Java is supported through OpenTelemetry, which AppSignal calls relatively new4.
- Retention is 5 days on the free plan, and 30 days for exception traces on the paid plan1.
- Prices are shown in euros1.
Other error monitoring tools
- 1
SentrySmall teams that want wide SDK coverage and the option to self-host88/100$26/mocheapest paid plan - 2
BugSnagTeams with web and mobile apps that want readable crash reports and an on-premise option86/100$20/mocheapest paid plan - 3
HoneybadgerSmall web teams that want flat pricing and many language libraries78/100$23.83/mocheapest paid plan - 4
RollbarSmall web teams that want cheap paid tiers and deploy tracking77/100$7.50/mocheapest paid plan
Sources
- AppSignal pricing, AppSignal. Accessed 9 Oct 2026.
- AppSignal documentation, AppSignal. Accessed 9 Oct 2026.
- Sourcemaps, AppSignal. Accessed 9 Oct 2026.
- AppSignal for Java, AppSignal. Accessed 9 Oct 2026.
- AppSignal for PHP, AppSignal. Accessed 9 Oct 2026.
- AppSignal for Python, AppSignal. Accessed 9 Oct 2026.
- Breadcrumbs (JavaScript), AppSignal. Accessed 9 Oct 2026.
- Deploy markers, AppSignal. Accessed 9 Oct 2026.
- AppSignal documentation index, AppSignal. Accessed 9 Oct 2026.
- Limiting requests, AppSignal. Accessed 9 Oct 2026.
- Security overview, AppSignal. Accessed 9 Oct 2026.
- AppSignal security, AppSignal. Accessed 9 Oct 2026.
- Euro foreign exchange reference rates: US dollar, European Central Bank. Accessed 8 Oct 2026.
Website: www.appsignal.com · Markdown version · We are not affiliated with AppSignal B.V..