saasrankedSoftware, ranked on the facts

error monitoring tool · SmartBear

BugSnag

Error monitoring for web, server and mobile apps, with a free plan and a self-hosted option on the Enterprise plan.

86/100

#2 of 12 error monitoring tools
Facts checked 9 Oct 2026

In short

BugSnag suits teams that ship web and mobile apps and want source maps, dSYM and ProGuard handling in one tool5,6,7. The paid plans start at $20 a month for 50,000 events, and SAML needs the higher Preferred plan1,2. The catch: the free plan keeps only 7 days of history, SAML needs the Preferred plan, and its data centers are in the United States1,13.

Best for: Teams with web and mobile apps that want readable crash reports and an on-premise option.

Where the points come from

SDK coverage20 of 20
Debugging17 of 17
Alerts and workflow10 of 10
Hosting and security17 of 25
Price and limits22 of 28

SDK coverage 20 of 20 points

RuleWhat is publishedPoints
Web and server SDKsJavaScript, Python, Java, .NET, PHP, RubyThe docs platform list names all six, with no beta labels3.12 / 12
Mobile SDKsiOS, Android, React Native, FlutterThe docs platform list names iOS, Android, React Native and Flutter3.8 / 8

Debugging 17 of 17 points

RuleWhat is publishedPoints
Source mapsYesDocs say the SDK supports source maps and recommend uploading them5.6 / 6
Mobile symbol filesYesDocs cover uploading iOS dSYM files and Android ProGuard, DexGuard and R8 mappings6,7.4 / 4
Release trackingYesSetting app version lets you filter by release and see which release errors began in4.4 / 4
Event trail before the errorYesReports carry breadcrumbs leading up to the event9.3 / 3

Alerts and workflow 10 of 10 points

RuleWhat is publishedPoints
Alert channelsEmail, Slack, Microsoft Teams, PagerDutyIntegrations page lists Slack, Teams, PagerDuty and email; plan table marks team chat and on-call alerts on every paid plan1,8.4 / 4
Issue tracker integrationYesPlan table marks two-way issue tracker sync on every paid plan; docs list Jira1,8.3 / 3
Spike and quota controlsYesRate limiting saves fewer events once a daily balance runs out; Enterprise adds per-project event caps10.3 / 3

Hosting and security 17 of 25 points

RuleWhat is publishedPoints
Self-hostingYesBugSnag On-premise installs on your own Kubernetes cluster; the pricing page lists it under Enterprise1,12.6 / 6
Open sourceNot publishedGitHub lists open SDK and tool repositories but no server repository15.0 / 5
SOC 2 Type II or ISO 27001YesSmartBear, the company that runs BugSnag, lists SOC 2 and ISO/IEC 27001 on its security page and a SOC 2 Type 2 report on its trust centre14,16.6 / 6
Single sign-on (SAML or OIDC)YesThe plan comparison lists SAML single sign-on on Preferred and Enterprise1.5 / 5
EU data regionNoThe security overview says BugSnag uses data centers based in the United States; no EU region is documented13.0 / 3

Price and limits 22 of 28 points

RuleWhat is publishedPoints
Free planYesFree plan: 1 user, 7,500 events and 1M spans a month, 7 days of retention1.5 / 5
Events on the free plan7500The free plan includes 7,500 error events a month1.3 / 5
Cheapest paid plan$20/moSelect, $20 a month billed yearly; $23 billed monthly1,2.6 / 8
Events on the cheapest paid plan50000Select starts at 50,000 events a month1,2.4 / 5
Error history on the cheapest paid plan60The plan comparison lists 60 days of data retention for Select1.4 / 5

The rule behind each line: how we score error monitoring tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

PlanPrice as listedPer monthNotes
Free1 userFree1$07,500 events a month, 7 days of history
SelectUnlimited users$20/month billed yearly1,2$20Starts at 50,000 events a month; $23 a month billed monthly; 60 days of history
PreferredUnlimited users$33/month billed yearly1,2$33Starts at 100,000 events a month; $39 a month billed monthly; adds SAML SSO
EnterpriseUnlimited usersContact sales1,10QuoteCustom retention, on-premise option, project event caps

Base prices are Select $20 a month billed yearly or $23 billed monthly, and Preferred $33 or $392. Larger event volumes cost more2. Paying yearly gives a discount over monthly11.

Strengths

  • Ten SDK platforms are listed, covering all six web and server languages and all four mobile platforms we count3.
  • Docs describe source map upload, iOS dSYM upload and Android mapping upload5,6,7.
  • Select includes two-way issue tracker sync and alerts to Slack, Teams and PagerDuty1,8.
  • SmartBear, which runs BugSnag, lists a SOC 2 Type 2 report and ISO/IEC 2700114,16.
  • Enterprise can be run on your own infrastructure1,12.

Limits

  • The free plan keeps data for only 7 days1.
  • SAML single sign-on is not on the Select plan1.
  • The public GitHub repositories are SDKs and tools; no server repository is listed15.
  • The security overview says data centers are in the United States, and no EU region is documented13.

Other error monitoring tools

  1. 1
    SentrySmall teams that want wide SDK coverage and the option to self-host
    88/100
    $26/mocheapest paid plan
  2. 3
    HoneybadgerSmall web teams that want flat pricing and many language libraries
    78/100
    $23.83/mocheapest paid plan
  3. 4
    RollbarSmall web teams that want cheap paid tiers and deploy tracking
    77/100
    $7.50/mocheapest paid plan
  4. 5
    GlitchTipSmall teams that want Sentry-compatible tracking with an MIT-licensed server they can self-host
    69/100
    $15/mocheapest paid plan

BugSnag vs Sentry · BugSnag vs Honeybadger · All 12 error monitoring tools

Sources

  1. BugSnag pricing, BugSnag (SmartBear). Accessed 9 Oct 2026.
  2. BugSnag pricing page script (plan prices), BugSnag (SmartBear). Accessed 9 Oct 2026.
  3. BugSnag platforms, BugSnag (SmartBear). Accessed 9 Oct 2026.
  4. Releases, BugSnag (SmartBear). Accessed 9 Oct 2026.
  5. JavaScript source maps, BugSnag (SmartBear). Accessed 9 Oct 2026.
  6. iOS symbolication guide, BugSnag (SmartBear). Accessed 9 Oct 2026.
  7. Build integrations, BugSnag (SmartBear). Accessed 9 Oct 2026.
  8. Integrations, BugSnag (SmartBear). Accessed 9 Oct 2026.
  9. Customizing error reports (JavaScript), BugSnag (SmartBear). Accessed 9 Oct 2026.
  10. Event usage, BugSnag (SmartBear). Accessed 9 Oct 2026.
  11. Plans and billing, BugSnag (SmartBear). Accessed 9 Oct 2026.
  12. BugSnag On-premise, BugSnag (SmartBear). Accessed 9 Oct 2026.
  13. Security overview, BugSnag (SmartBear). Accessed 9 Oct 2026.
  14. SmartBear security, SmartBear. Accessed 9 Oct 2026.
  15. BugSnag on GitHub, GitHub. Accessed 9 Oct 2026.
  16. SmartBear Trust Center, SmartBear. Accessed 9 Oct 2026.

Website: www.bugsnag.com · Markdown version · We are not affiliated with SmartBear.