Signing17 of 20
Legal strength17 of 20
Security16 of 19
Connections11 of 15
Price and limits24 of 26
e-signature service · Dropbox, Inc.
Dropbox Sign
E-signature service from Dropbox, formerly HelloSign, with unlimited signature requests on paid plans.
In short
- Essentials, for one person, lists $15 a month, or $180 billed yearly1.
- Paid plans list unlimited signature requests; a free package allows up to three a month1,3.
- Standard for small teams lists $25 per user a month and needs 2 or more users1.
- The pricing page says Dropbox Sign is compliant with SOC 2 Type II and ISO 27001, and the Trust Center lists both1,5.
- In April 2024 Dropbox found unauthorised access to the Dropbox Sign production environment, per its own notice8.
Dropbox Sign suits individuals and small teams who want unlimited signature requests from $15 a month, with links to Dropbox, Google Drive, OneDrive and Zapier1,2,11. It sells qualified electronic signatures as an extra-cost option3. The catch: bulk send starts at Standard, and Dropbox disclosed unauthorised access to the Sign production environment in 20241,8.
Best for: Individuals and small teams who want unlimited sending and a Dropbox link.
Where the points come from
Signing 17 of 20 points
| Rule | What is published | Points |
|---|---|---|
| Reusable templates | YesThe features grid lists 5 templates on Essentials, the one-person plan1. | 6 / 6 |
| Bulk send | YesPricing page checks bulk send on Standard, which has a public price; features page describes one-click sending to a large list1,3. | 4 / 4 |
| Signing order | YesHelp article: turn on Set signer order and each next signer is emailed after the previous one signs; no plan named, so counted on listed plans12. | 3 / 3 |
| Collect payment while signing | Not publishedNot published on the vendor's features or electronic-signature pages3,4. | 0 / 3 |
| Audit trail on every document | YesPricing page checks audit trail on Essentials: non-editable, tracking and time-stamping every action1,4. | 4 / 4 |
Legal strength 17 of 20 points
| Rule | What is published | Points |
|---|---|---|
| Highest eIDAS signature level | qualifiedQualified signatures (QES) are an extra-cost option; announced with IDnow and Namirial in February 20233,6. | 12 / 12 |
| Signer ID check | YesQES uses a video-call identity check through IDnow, at extra cost; SMS codes alone do not count3,6. | 5 / 5 |
| US ESIGN and UETA named | Not publishedNot published: pricing page names only the ESIGN Act; the legality page makes no UETA compliance claim1,7. | 0 / 3 |
Security 16 of 19 points
| Rule | What is published | Points |
|---|---|---|
| SOC 2 Type II or ISO 27001 | YesPricing page says compliant with SOC 2 Type II and ISO 27001; the Trust Center lists Dropbox Sign SOC 2 and ISO 270011,5. | 8 / 8 |
| Single sign-on (SSO) | YesPricing page lists single sign-on on Premium (quote only); a vendor post describes SAML SSO for Enterprise customers1,10. | 5 / 5 |
| Two-factor sign-in | YesPricing page lists 2FA under security; a vendor post describes texted sign-in codes1,9. | 3 / 3 |
| Open source | Not publishedNot published on the vendor's pages1. | 0 / 3 |
Connections 11 of 15 points
| Rule | What is published | Points |
|---|---|---|
| Public API | YesThe Dropbox Sign API has SDKs and a free test mode; plans start at $75 per 50 requests a month, billed yearly2,3. | 7 / 7 |
| Storage and automation links | Google Drive, Microsoft OneDrive or SharePoint, Dropbox, ZapierIntegrations page lists Google Drive, OneDrive and Zapier; the home page names Dropbox2,11. | 4 / 4 |
| Mobile apps | Not publishedNot confirmed: the e-signature page links iOS and Android downloads, but the App Store and Google Play pages it links to do not exist4. | 0 / 4 |
Price and limits 24 of 26 points
| Rule | What is published | Points |
|---|---|---|
| Free plan | YesFeatures page FAQ: a free package allows up to three signature requests a month; the pricing page links a free plan3,1. | 8 / 8 |
| Documents a month on the cheapest paid plan | 100Unlimited signature requests are listed in the paid plan comparison, counted as 1001. | 8 / 8 |
| Cheapest paid plan | $15/moEssentials, $180 billed yearly, regular price; the lower $10.05 figure is not labelled1. | 8 / 10 |
The rule behind each line: how we score e-signature services.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Free1 person | Free3 | $0 | Up to three signature requests a month |
| Essentials1 person | $15/month, $180 billed yearly1 | $15 | Unlimited signature requests; 5 templates |
| Standard2 or more users | $25/user/month, from $600 billed yearly1 | $25 | 15 templates; bulk send; 5+ users contact sales |
| Premium5 or more users | Custom quote1 | Quote | Unlimited templates |
The pricing page also shows $10.05 a month for Essentials ($120.60 a year) as a coupon price; a footnote gives 30% off the first year of eligible annual plans. We price Essentials at the regular $151.
Strengths
- Unlimited signature requests are listed in the paid plan comparison1.
- A free package allows up to three signature requests a month3.
- Sells qualified electronic signatures as an extra-cost option, with identity checks by video call3,6.
- The pricing page names SOC 2 Type II and ISO 27001 compliance1.
- An API with a free test mode and a priced plan is published2,3.
Limits
- In April 2024 Dropbox found unauthorised access to the Sign production environment, including emails, hashed passwords, API keys and MFA data8.
- Essentials includes 5 templates; Standard 151.
- Bulk send starts at Standard, and single sign-on is on Premium, which is priced by quote1.
- The page also shows lower coupon prices ($10.05 and $17.50 a month) under a first-year offer; regular prices are $15 and $251.
- Qualified electronic signatures cost extra; the vendor says to contact sales3.
Concerns on record
- Dropbox said that on April 24, 2024 it became aware of unauthorised access to the Dropbox Sign (formerly HelloSign) production environment; accessed data included emails, usernames, phone numbers, hashed passwords and authentication information such as API keys, OAuth tokens and multi-factor authentication. Dropbox found no evidence of unauthorised access to the contents of customers' accounts8.
Other e-signature services
- 1
BoldSignSmall teams that want cheap plans and a qualified-signature option92/100$5/mocheapest paid plan - 2
Zoho SignIndividuals and small teams that want a free plan and a path to qualified signatures90/100$10/mocheapest paid plan - 4
DocuSign eSignatureTeams that need certifications and EU signature levels, and can pay for them76/100$10/mocheapest paid plan - 5
SignWellIndividuals and small teams who send many documents and want a low price70/100$10/mocheapest paid plan
Dropbox Sign vs BoldSign · Dropbox Sign vs Zoho Sign · All 9 e-signature services
Sources
- Dropbox Sign pricing, Dropbox Sign. Accessed 8 Oct 2026.
- Dropbox Sign home, Dropbox Sign. Accessed 8 Oct 2026.
- Dropbox Sign features, Dropbox Sign. Accessed 8 Oct 2026.
- Electronic signatures, Dropbox Sign. Accessed 8 Oct 2026.
- Dropbox Trust Center, Dropbox. Accessed 8 Oct 2026.
- Qualified electronic signatures from Dropbox Sign, Dropbox Sign. Accessed 8 Oct 2026.
- Electronic signature legality in the United States, Dropbox Sign. Accessed 8 Oct 2026.
- Recent security incident (Form 8-K, Exhibit 99.1), Dropbox, Inc. via SEC. Accessed 8 Oct 2026.
- Two-factor authentication for eSignatures, Dropbox Sign. Accessed 8 Oct 2026.
- SAML SSO at HelloSign, Dropbox Sign. Accessed 8 Oct 2026.
- Dropbox Sign integrations, Dropbox Sign. Accessed 8 Oct 2026.
- How to set the order of who signs in Dropbox Sign, Dropbox. Accessed 8 Oct 2026.
Website: sign.dropbox.com · Markdown version · We are not affiliated with Dropbox, Inc..