saasrankedSoftware, ranked on the facts

form builder · Jotform Inc.

Jotform

Form builder with a free plan, many form features and HIPAA support on its Gold plan.

81/100

#5 of 11 form builders
Facts checked 8 Oct 2026

In short

Jotform suits people who want logic, payments, signatures and PDFs in one builder, and who may need HIPAA support later6,7,12,2. The free plan is small at 100 submissions a month, and the first paid plan is $34 a month1. The catch: HIPAA needs Gold, and Jotform's SOC 2 certified environment is an Enterprise upgrade1,3.

Best for: Teams that need many form features, payments and HIPAA support.

Where the points come from

Free plan8 of 12
Building forms29 of 29
Payments and data21 of 21
Privacy and compliance15 of 20
Price8 of 18

Free plan 8 of 12 points

RuleWhat is publishedPoints
Free planYesStarter plan is free: 100 submissions a month and 5 active forms1.6 / 6
Submissions on the free plan100Starter allows 100 submissions a month1.2 / 6

Building forms 29 of 29 points

RuleWhat is publishedPoints
Conditional logicYesFeature page describes showing, hiding and skipping fields or pages from earlier answers7.8 / 8
Calculated fieldsYesForm Calculation widget does simple and advanced calculations on form answers8,11.4 / 4
File upload fieldYesFile Upload field collects files; every plan lists an upload space limit6,1.5 / 5
Multi-page formsYesFeature list names 'Multi Part / Page Forms': a form can be split into several sections19.3 / 3
Save and resume laterYesSave & Continue Later lets respondents save answers and finish later9.4 / 4
Signature fieldYesFree Signature widget collects e-signatures in forms; signers sign by drawing or typing20,11.5 / 5

Payments and data 21 of 21 points

RuleWhat is publishedPoints
Online paymentsYesForms accept card payments through Stripe, PayPal and Square; payment quotas exist on every plan13,1.5 / 5
Payment processorsStripe, PayPal, SquareEach processor has its own integration page for taking payments in a form13,14,15.6 / 6
Answers as PDFYesPDF Editor turns each submission into a PDF automatically and can attach it to emails; offered in every plan12.4 / 4
Built-in connectionsGoogle Sheets, Zapier, WebhooksHelp article covers Google Sheets sync; Zapier and webhook integration pages exist16,17,18.6 / 6

Privacy and compliance 15 of 20 points

RuleWhat is publishedPoints
HIPAA supportYesPricing lists HIPAA features on Gold; Jotform signs a BAA for covered entities using HIPAA features1,2.8 / 8
SOC 2 Type II or ISO 27001NoStandard plans only align with SOC 2 principles; a certified environment is an Enterprise upgrade. ISO 27001 not claimed3.0 / 5
GDPR data processing agreementYesJotform offers a data processing addendum, in English or German, through an online request form4.4 / 4
EU data storageYesData can be stored on Jotform's EU servers in Germany by turning on an account setting3,5.3 / 3

Price 8 of 18 points

RuleWhat is publishedPoints
Submissions on cheapest paid plan1000Bronze, the cheapest paid plan, allows 1,000 submissions a month1.2 / 6
Cheapest paid plan$34/moBronze, $408 a year billed yearly; $39 a month if billed monthly1.6 / 12

The rule behind each line: how we score form builders.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

PlanPrice as listedPer monthNotes
Starter1 personFree1$0100 submissions a month, 5 active forms, 100 MB uploads
Bronze1 person$408/year1$34$39 a month if billed monthly; 1,000 submissions, 25 forms
Silver1 person$468/year1$39$49 a month if billed monthly; 2,500 submissions, 50 forms
Gold1 person$1,188/year1$99$129 a month if billed monthly; 10,000 submissions, HIPAA features
EnterpriseOrganisationsCustom1,3QuoteUnlimited submissions and forms; SOC 2 certified environment option

Strengths

  • Conditional logic, save-and-continue-later, file upload and e-signatures are all described as features6,7,9,10.
  • Stripe, PayPal and Square payment connections are listed13,14,15.
  • Each submission can be turned into a PDF automatically, and attached to emails12.
  • HIPAA features are on Gold and Enterprise; Jotform signs a BAA for covered entities1,2.
  • A data processing addendum can be requested online, and data can be kept on EU servers4,5.

Limits

  • The free plan allows only 100 submissions a month and 5 forms1.
  • HIPAA features are not available on Bronze or Silver1.
  • The dedicated SOC 2 certified environment is an Enterprise upgrade; standard plans only align with SOC 2 principles3.
  • Bronze allows 1,000 submissions a month; 10,000 needs Gold at $99 a month1.

What Jotform Inc. says

Vendor claims. We show them, but they earn no points.

  • Jotform says it offers 40+ payment gateway integrations6.

Other form builders

  1. 1
    Zoho FormsSmall businesses that want many integrations and a $10 first paid plan
    94/100
    $10/mocheapest paid plan
  2. 2
    forms.appIndividuals and small teams who want a free plan and EU servers
    85/100
    $19/mocheapest paid plan
  3. 3
    Cognito FormsSmall teams that need calculated totals and payments
    84/100
    $19/mocheapest paid plan
  4. 4
    FormalooSmall teams that want forms with logic, payments and PDFs at a low monthly price
    84/100
    $19/mocheapest paid plan

All 11 form builders

Sources

  1. Jotform pricing, Jotform. Accessed 8 Oct 2026.
  2. Jotform HIPAA compliance, Jotform. Accessed 8 Oct 2026.
  3. Jotform security, Jotform. Accessed 8 Oct 2026.
  4. Jotform Data Processing Addendum, Jotform. Accessed 8 Oct 2026.
  5. EU Safe Forms, Jotform. Accessed 8 Oct 2026.
  6. Jotform features, Jotform. Accessed 8 Oct 2026.
  7. Conditional logic, Jotform. Accessed 8 Oct 2026.
  8. Form calculation, Jotform. Accessed 8 Oct 2026.
  9. Save and continue later, Jotform. Accessed 8 Oct 2026.
  10. Electronic signature forms, Jotform. Accessed 8 Oct 2026.
  11. Jotform widgets, Jotform. Accessed 8 Oct 2026.
  12. Jotform PDF Editor, Jotform. Accessed 8 Oct 2026.
  13. Jotform Stripe integration, Jotform. Accessed 8 Oct 2026.
  14. Jotform PayPal integration, Jotform. Accessed 8 Oct 2026.
  15. Jotform Square integration, Jotform. Accessed 8 Oct 2026.
  16. How to integrate forms with Google Sheets, Jotform. Accessed 8 Oct 2026.
  17. Jotform Webhooks integration, Jotform. Accessed 8 Oct 2026.
  18. Jotform Zapier integration, Jotform. Accessed 8 Oct 2026.
  19. Jotform form builder features, Jotform. Accessed 8 Oct 2026.
  20. Signature - Form Widgets, Jotform. Accessed 8 Oct 2026.

Website: www.jotform.com · Markdown version · We are not affiliated with Jotform Inc..