remote desktop tool · ConnectWise, LLC

ScreenConnect

Name: ScreenConnect
Price: 30 USD

ConnectWise's remote support and access tool for IT teams, in the cloud or self-hosted, from $30 a month.

70/100

#7 of 8 remote desktop tools
Facts checked 8 Oct 2026

In short

The One plan costs $30 a month, billed annually, for 1 technician, 1 session at a time and 10 unattended agents¹.
Standard costs $47 per concurrent technician a month billed annually, or $62 billed monthly, and adds session recording and Wake-on-LAN¹.
A self-hosted on-premises edition runs on your own infrastructure².
In February 2024, ConnectWise fixed CVE-2024-1709, an authentication bypass rated 10 out of 10, in version 23.9.8⁶.
There is no free plan; the pricing page offers a free trial¹.

ScreenConnect suits IT teams that want full remote support tools and the option to host the server themselves^1,2. Even the $30 One plan includes file transfer, multiple monitors and remote printing¹. The catches: there is no free plan, recording needs Standard at $47 a month, and self-hosted servers must be patched by their owners, as the critical 2024 flaw showed^1,6.

Best for: IT teams and managed service providers who want to self-host.

Where the points come from

Systems15 of 20

Features26 of 30

Security20 of 25

Price9 of 25

Systems 15 of 20 points

Rule	What is published	Points
Apps	Windows, macOS, Linux, iOS, AndroidSupports Windows, Mac and Linux, an iOS app and an Android app⁴.	15 / 15
Connect from a browser	Not published	0 / 5

Features 26 of 30 points

Rule	What is published	Points
Unattended access	YesUnattended access agents on every plan: 10 on One, unlimited on Standard and Premium^1,3.	6 / 6
File transfer	YesFile transfer on the One plan and above¹.	5 / 5
Multiple monitors	YesMulti-monitor support on the One plan and above¹.	4 / 4
Remote printing	YesRemote printing on the One plan and above¹.	3 / 3
Session recording	YesSession recording from the Standard plan¹.	4 / 4
Wake-on-LAN	YesWake-on-LAN from the Standard plan¹.	4 / 4
Control Android devices	Not publishedThe plan table lists connecting to iOS and Android devices, not whether Android can be controlled¹.	0 / 4

Security 20 of 25 points

Rule	What is published	Points
Encrypted sessions	YesAES-256 bit encryption^1,2.	5 / 5
Two-factor sign-in	YesTwo-factor authentication is listed in the plan comparison^1,2.	5 / 5
Single sign-on	YesSAML can be used as the authentication source for single sign-on³.	5 / 5
SOC 2 Type II or ISO 27001	Not publishedConnectWise's compliance page does not name ScreenConnect⁵.	0 / 5
Self-hosting	YesThe on-premises edition is hosted on your own infrastructure².	5 / 5

Price 9 of 25 points

Rule	What is published	Points
Free for personal use	NoNo free plan; paid plans start at $30 a month, with a free trial¹.	0 / 10
Cheapest paid plan	$30/moOne plan, $30 a month, billed annually¹.	4 / 10
Monthly billing	YesStandard and Premium can be billed monthly¹.	5 / 5

The rule behind each line: how we score remote desktop tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

Plan	Price as listed	Per month	Notes
One1 technician	$30/month¹	$30	1 session at a time, 10 unattended agents
StandardPer concurrent technician	$47/concurrent tech/month¹	$47	$62 billed monthly; up to 3 sessions per tech, unlimited unattended agents
PremiumPer concurrent technician	$57/concurrent tech/month¹	$57	$72 billed monthly; up to 10 sessions per tech, video auditing
EnterpriseOrganizations	Quote¹	Quote	Custom licensing, Privileged Access Management

Prices are per month billed annually; Standard and Premium can also be billed monthly¹. On-premises pricing is not published².

Strengths

Can be self-hosted on your own infrastructure².
Even the One plan includes file transfer, multi-monitor support and remote printing¹.
AES-256 encryption and two-factor authentication are listed in the plan comparison¹.
Sign in through SAML or other SSO providers^3,1.
Apps or clients for Windows, macOS, Linux, iOS and Android⁴.

Limits

No free plan for personal use¹.
The One plan allows only 1 session at a time¹.
Session recording and Wake-on-LAN start at Standard, $47 per concurrent technician a month¹.
A 2024 authentication bypass (CVE-2024-1709) was listed by CISA as exploited, and on-premises servers had to be upgraded by their owners^6,7.

Concerns on record

In February 2024, ConnectWise disclosed CVE-2024-1709, an authentication bypass in ScreenConnect 23.9.7 and earlier that let attackers create admin accounts; it was fixed in 23.9.8⁶.
CISA added CVE-2024-1709 to its Known Exploited Vulnerabilities catalog on February 22, 2024⁷.

Other remote desktop tools

1
RustDeskPeople who want to self-host their remote access
87/100
$11.88/mocheapest paid plan
2
Zoho AssistSmall IT and support teams on a budget
86/100
$10/mocheapest paid plan
3
TeamViewer RemotePersonal use, and teams that need every platform
84/100
$20.02/mocheapest paid plan
4
Windows AppPeople with Windows Pro who want free remote access to their own PC
80/100
$0cheapest paid plan

All 8 remote desktop tools

Sources

Pricing Plans | ScreenConnect, ConnectWise. Accessed 8 Oct 2026.
On-Premise Remote Support & Access Software | ScreenConnect, ConnectWise. Accessed 8 Oct 2026.
Key Features | ScreenConnect, ConnectWise. Accessed 8 Oct 2026.
Compatibility | Windows, Mac & Linux | ScreenConnect, ConnectWise. Accessed 8 Oct 2026.
Industry and Regulation Compliance | ConnectWise, ConnectWise. Accessed 8 Oct 2026.
ConnectWise ScreenConnect 23.9.8 security fix | ConnectWise, ConnectWise. Accessed 8 Oct 2026.
CISA Adds One Known Exploited ConnectWise Vulnerability, CVE-2024-1709, to Catalog, Cybersecurity and Infrastructure Security Agency (CISA). Accessed 8 Oct 2026.

Website: www.screenconnect.com · Markdown version · We are not affiliated with ConnectWise, LLC.