Systems20 of 20
Features26 of 30
Security15 of 25
Price25 of 25
remote desktop tool · Zoho Corporation
Zoho Assist
Web-based remote support and unattended access from Zoho, with a free plan and paid plans from $10 a month.
In short
- The free plan gives 1 technician, 5 unattended computers and 1 session at a time, with no limit on session length4.
- Paid plans start at $10 a month per technician, billed yearly, or $12 billed monthly1,2.
- Unattended Access Standard covers 25 computers for $10 a month, billed yearly, and adds Wake on LAN1,2.
- Session recording and remote printing need Remote Support Enterprise ($24 a month) or Unattended Access Professional ($15 a month)1,2,3.
- Zoho says ISO/IEC 27001 and SOC 2 Type 2 cover all its cloud services7.
Zoho Assist suits small support teams that want browser-based remote support at a low price, and its free plan already includes five unattended computers4,5. Paid plans start at $10 a month on yearly billing, with monthly billing available1,2. The catch is that file transfer is not in the free plan, and recording and remote printing sit in the higher tiers3.
Best for: Small IT and support teams on a budget.
Where the points come from
Systems 20 of 20 points
Features 26 of 30 points
| Rule | What is published | Points |
|---|---|---|
| Unattended access | YesUnattended access is included, with 5 unattended computers even on the free plan4,5. | 6 / 6 |
| File transfer | YesFile transfer on all paid plans, not on Free3. | 5 / 5 |
| Multiple monitors | YesMulti-monitor navigation on every plan, including Free3. | 4 / 4 |
| Remote printing | YesRemote printing on Remote Support Enterprise and Unattended Access Professional3. | 3 / 3 |
| Session recording | YesSession recording on Remote Support Enterprise and Unattended Access Professional3. | 4 / 4 |
| Wake-on-LAN | YesWake on LAN on the Unattended Access plans3,5. | 4 / 4 |
| Control Android devices | Not published | 0 / 4 |
Security 15 of 25 points
| Rule | What is published | Points |
|---|---|---|
| Encrypted sessions | YesTLS 1.2 transport security with 256-bit AES encryption on every plan3,6. | 5 / 5 |
| Two-factor sign-in | YesTwo-factor authentication for organization users, on every plan6,3. | 5 / 5 |
| Single sign-on | Not published | 0 / 5 |
| SOC 2 Type II or ISO 27001 | YesZoho says ISO/IEC 27001 and SOC 2 Type 2 cover all Zoho cloud services7. | 5 / 5 |
| Self-hosting | Not published | 0 / 5 |
Price 25 of 25 points
| Rule | What is published | Points |
|---|---|---|
| Free for personal use | YesFree plan designed for personal and small business use4. | 10 / 10 |
| Cheapest paid plan | $10/moRemote Support Standard, $10 per technician a month, billed yearly1,2. | 10 / 10 |
| Monthly billing | YesMonthly billing is offered; Standard is $12 a month billed monthly1,2. | 5 / 5 |
The rule behind each line: how we score remote desktop tools.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Free1 technician | Free4 | $0 | 5 unattended computers, 1 concurrent session |
| Remote Support Standard1 technician | $10/technician/month1,2 | $10 | $12 billed monthly; 2 concurrent sessions, file transfer |
| Remote Support Professional1 technician | $15/technician/month1,2 | $15 | $18 billed monthly; mobile device support, 4 concurrent sessions |
| Remote Support Enterprise1 technician | $24/technician/month1,2 | $24 | $28 billed monthly; session recording, remote printing |
| Unattended Access StandardUnlimited technicians | $10/month for 25 computers1,2 | $10 | $12 billed monthly; Wake on LAN, file transfer |
| Unattended Access ProfessionalUnlimited technicians | $15/month for 25 computers1,2 | $15 | $18 billed monthly; session recording, remote print, mobile devices |
Yearly billing saves more than 15% over monthly billing1. Concurrent licensing for 10+ technicians or 200+ devices is quoted on request1.
Strengths
- Free plan includes 5 unattended computers and no limit on session length4.
- Completely web-based, with no installation needed at either end5.
- Sessions use TLS 1.2 transport security with 256-bit AES encryption on every plan3.
- Two-factor authentication is available on every plan3,6.
- Wake on LAN is included from Unattended Access Standard3.
What Zoho Corporation says
Vendor claims. We show them, but they earn no points.
- Zoho says files up to 2 GB can be sent and received during a session5.
Other remote desktop tools
- 1
RustDeskPeople who want to self-host their remote access87/100$11.88/mocheapest paid plan - 3
TeamViewer RemotePersonal use, and teams that need every platform84/100$20.02/mocheapest paid plan - 4
Windows AppPeople with Windows Pro who want free remote access to their own PC80/100$0cheapest paid plan - 5
SplashtopIndividuals and small teams reaching their own computers80/100$6/mocheapest paid plan
Zoho Assist vs RustDesk · Zoho Assist vs TeamViewer Remote · All 8 remote desktop tools
Sources
- Zoho Assist pricing | Free and affordable editions, Zoho. Accessed 8 Oct 2026.
- Zoho Assist pricing values (price data used by the pricing page), Zoho. Accessed 8 Oct 2026.
- Zoho Assist Pricing Comparison | Checkout our Pricing and Plans, Zoho. Accessed 8 Oct 2026.
- Free Remote Support Software - Zoho Assist, Zoho. Accessed 8 Oct 2026.
- Remote Access Features | Remote Desktop Features – Zoho Assist, Zoho. Accessed 8 Oct 2026.
- Business/Product security with Zoho Assist, Zoho. Accessed 8 Oct 2026.
- Compliance at Zoho, Zoho. Accessed 8 Oct 2026.
Website: www.zoho.com/assist · Markdown version · We are not affiliated with Zoho Corporation.