customer feedback tool · Aha! Labs Inc.

Aha! Ideas

Name: Aha! Ideas
Price: 39 USD

Ideas portals where customers submit and vote, priced per user with a three-user minimum.

69/100

#7 of 10 customer feedback tools
Facts checked 9 Oct 2026

In short

Essentials costs $39 per user a month on annual billing, with a minimum of 3 paid users².
Advanced costs $59 per user a month on annual billing, also with 3 paid users minimum².
There is no free plan; Aha! offers a free trial without a credit card¹.
Custom portal domains, in-app widgets and Zendesk and Jira integrations need Advanced².
Portal users can sign in with SAML 2.0, OpenID Connect or JWT⁷.

Aha! Ideas suits teams that want customers to vote on ideas inside a wider planning suite, with portal sign-in by SAML, OpenID Connect or JWT^3,7. The catch: three paid users are the minimum, so the smallest team pays $117 a month on annual billing, and the widget and custom domain need Advanced².

Best for: Product teams that already plan work in Aha! tools.

Where the points come from

Collect and vote24 of 24

Roadmap and updates11 of 17

Connections17 of 19

Security and data12 of 15

Price5 of 25

Collect and vote 24 of 24 points

Rule	What is published	Points
Public board with voting	YesPortal is where customers, partners and employees submit ideas and vote on existing ones³.	8 / 8
In-app widget	YesIn-app widgets are listed under Advanced².	6 / 6
Board on your own domain	YesBranded portal domains are listed under Advanced².	3 / 3
Merge duplicate requests	YesMerging gathers all voters and subscribers into one primary idea record⁵.	4 / 4
Requests tied to customers	YesAdvanced groups ideas, votes and proxy votes by company and analyses feedback by customer segments such as revenue amount².	3 / 3

Roadmap and updates 11 of 17 points

Rule	What is published	Points
Public roadmap	YesAdvanced lets you display a roadmap on a custom page in the ideas portal^4,8.	8 / 8
Public changelog	Not publishedNot published on the vendor's Ideas pages; release notes appear only in the Roadmaps support articles^2,3.	0 / 6
Notify voters	YesSubscribers, which voters become, are emailed when an idea's status changes⁶.	3 / 3

Connections 17 of 19 points

Rule	What is published	Points
Named integrations	Jira, Slack, Zapier, ZendeskIdeas Advanced lists Jira and Zendesk; the Aha! integrations list names Slack and Zapier; Intercom not found^2,9.	8 / 10
Public API	YesAPI documents list, get, create and update for ideas, plus idea vote endpoints¹⁰.	5 / 5
Export feedback	YesThe Ideas pricing FAQ says you can export your data as a CSV file or use the API².	4 / 4

Security and data 12 of 15 points

Rule	What is published	Points
Single sign-on	YesPortal users can sign in via SAML 2.0, OpenID Connect or JSON Web Token⁷.	5 / 5
SOC 2 Type II or ISO 27001	YesAha! says it is ISO 27001 certified; the page names no certification body¹¹.	7 / 7
Open source	Not publishedNot found on the vendor's pages^2,3.	0 / 3

Price 5 of 25 points

Rule	What is published	Points
Free plan	NoNo free plan is listed; a free trial is offered without a credit card¹.	0 / 10
Cheapest paid plan	$117/moEssentials, $39 per user a month billed yearly, times the 3 paid users minimum².	0 / 10
Prices published	YesIdeas pricing page shows a dollar amount for both plans; it lists no quote-only tier².	5 / 5

The rule behind each line: how we score customer feedback tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

Plan	Price as listed	Per month	Notes
Ideas EssentialsMinimum 3 paid users	$39/user/month billed yearly²	$39	$49 per user billed monthly; unlimited portals and portal users
Ideas AdvancedMinimum 3 paid users	$59/user/month billed yearly²	$59	$74 per user billed monthly; adds widgets, branded domains, proxy voting

Aha! lists Ideas Advanced as an add-on at $20 per user a month on an annual plan or $25 monthly, matching the $59 and $74 totals^1,2. Aha! says prices rise 3% a year¹.

Strengths

Customers submit and vote on ideas in public or private portals, with unlimited portal users^2,3.
Merging ideas gathers all voters and subscribers into one record⁵.
Subscribers are emailed when an idea changes to a status visible in the portal⁶.
The API has endpoints to list, create and update ideas and votes¹⁰.
Aha! says it is ISO 27001 certified¹¹.

Limits

Both plans need at least 3 paid users, so the smallest team pays $117 a month on annual billing².
No free plan; only a free trial is offered¹.
Widget, branded domain and Jira and Zendesk integrations are Advanced-only².
Roadmap pages on the portal and customer segments need Advanced^2,4.

Other customer feedback tools

1
FeaturebaseTeams that want feedback, changelog and a help desk in one product
95/100
$29/mocheapest paid plan
2
SleekplanSmall teams that want a free voting board and a cheap step up to roadmap and API
88/100
$13/mocheapest paid plan
3
CannyProduct teams that want a voting board with many integrations
82/100
$79/mocheapest paid plan
4
UpvotySmall product teams that want a low-cost board with Jira and Slack links
78/100
$15/mocheapest paid plan

All 10 customer feedback tools

Sources

Aha! pricing, Aha!. Accessed 9 Oct 2026.
Aha! Ideas pricing, Aha!. Accessed 9 Oct 2026.
Aha! Ideas, Aha!. Accessed 9 Oct 2026.
Public ideas portal, Aha! Support. Accessed 9 Oct 2026.
Merge ideas, Aha! Support. Accessed 9 Oct 2026.
Portal notification emails, Aha! Support. Accessed 9 Oct 2026.
Ideas portals single sign-on (SSO), Aha! Support. Accessed 9 Oct 2026.
Ideas portal settings, Aha! Support. Accessed 9 Oct 2026.
Integrations, Aha! Support. Accessed 9 Oct 2026.
Aha! API: ideas, Aha!. Accessed 9 Oct 2026.
Compliance, Aha!. Accessed 9 Oct 2026.

Website: www.aha.io/product/ideas · Markdown version · We are not affiliated with Aha! Labs Inc..