
survey tool · Alchemer
Alchemer
Research-grade survey tool with deep logic, translations, quotas and SPSS export, priced per user.
In short
- Collaborator costs $315 per user a year ($55 a month) with unlimited surveys and 75,000 responses a year1.
- Professional costs $1,075 and Full Access $1,895 per user a year; both are limited to 3 users1.
- SPSS export needs the Full Access licence4.
- All paid accounts have the Powered by logo turned off by default13.
- Alchemer shows an AICPA SOC 2 Type 2 badge and links an ISO/IEC 27001 certificate2.
Alchemer suits researchers who need randomisation, quotas, translations, crosstab reports and SPSS export, and who can pay per user1,4,5,6,7,9. Unlimited surveys and questions start at the cheapest plan1. The catch: API access and SSO are tied to quote-priced business platform accounts, and the page does not show which plan includes survey logic1.
Best for: Researchers who need complex logic and exports for a small team.
Where the points come from
Price 14 of 20 points
Limits 14 of 14 points
| Rule | What is published | Points |
|---|---|---|
| Responses a month, cheapest paid plan | 6250Collaborator allows 75,000 responses a year, 6,250 a month; the page says monthly limits also apply1. | 10 / 10 |
| Unlimited surveys and questions | YesCollaborator lists unlimited surveys; the features overview says there is no limit on questions per survey1. | 4 / 4 |
Questions and logic 14 of 22 points
| Rule | What is published | Points |
|---|---|---|
| Skip logic on the cheapest paid plan | Not publishedNot published by plan: the plan table names survey logic but does not show which plans include it1. | 0 / 8 |
| Randomised questions or answers | YesHelp centre: randomize questions, pages and answer options5. | 4 / 4 |
| Multilingual surveys | YesThe translation tool builds one survey with several translated languages7. | 5 / 5 |
| Answer piping | YesMerge codes pull a respondent's earlier answers into later question text8. | 3 / 3 |
| Response quotas | YesQuotas set limits on responses, on the whole survey or on a segment6. | 2 / 2 |
Results 14 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Export formats | CSV, Excel, SPSSHelp centre documents CSV and Excel export, plus SPSS export on the Full Access licence3,4. | 6 / 6 |
| Cross-tabulation | YesThe Crosstab report cross-tabulates two or more questions with banner and stub questions9. | 4 / 4 |
| Public API | NoAPI access and webhooks are enterprise-only; the pricing FAQ lists business platform accounts, which are quote-priced1,14. | 0 / 4 |
| Remove vendor branding | YesAll paid accounts have the Powered by logo turned off by default13. | 4 / 4 |
Security and trust 23 of 26 points
| Rule | What is published | Points |
|---|---|---|
| Single sign-on | YesPricing page lists SSO under Platform plans; a help article covers managing SSO connections1,10. | 4 / 4 |
| EU data storage | YesThe sign-up form offers a data center of US, CA, EU or AU1; the security page says customers select their data region2. | 5 / 5 |
| SOC 2 Type II or ISO 27001 | YesSecurity page shows an AICPA SOC 2 Type 2 badge and links an ISO/IEC 27001 certificate; no auditor or date is stated2. | 7 / 7 |
| Data processing agreement | YesAccount administrators can review and accept a DPA inside the application11. | 3 / 3 |
| Published accessibility report | YesThe accessibility compliance article links Alchemer's Voluntary Product Accessibility Template12. | 4 / 4 |
| Open source | Not publishedNot published on the vendor's security page2. | 0 / 3 |
The rule behind each line: how we score survey tools.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Free1 person | Free1 | $0 | Limited features and responses |
| CollaboratorPer user | $315/user/year ($55/user/month)1 | $26.25 | Unlimited surveys; 75,000 responses a year |
| ProfessionalUp to 3 users | $1,075/user/year ($165/user/month)1 | $89.58 | 100,000 responses a year; custom templates and branding |
| Full AccessUp to 3 users | $1,895/user/year ($275/user/month)1,4 | $157.92 | 125,000 responses a year; SPSS export |
| PlatformMore than 3 users | Custom quote1 | Quote | SSO and API access |
Prices are per user. Annual billing is shown at $315, against $55 a month billed monthly1.
Strengths
- Unlimited surveys and no limit on questions per survey on every self-serve paid plan1.
- Randomisation, quotas, translated surveys, crosstab reports and piping are documented in the help centre5,6,7,8,9.
- Export raw data to CSV or Excel, and to SPSS on Full Access3,4.
- Account administrators can sign a data processing addendum inside the app11.
Other survey tools
- 1
LimeSurveyResearchers who want open-source code, EU hosting and detailed survey logic80/100$26.38/mocheapest paid plan - 3
SurveyMonkeyTeams that want skip logic and analysis tools in one hosted product79/100Not publishedcheapest paid plan - 4QuestionProResearchers who want deep analysis tools and EU or SSO options74/100$99/mocheapest paid plan
- 5
SurveySparrowSolo creators and small teams who want logic on a low-priced plan72/100$19/mocheapest paid plan
Alchemer vs LimeSurvey · Alchemer vs SurveyMonkey · All 12 survey tools
Sources
- Plans and Pricing, Alchemer. Accessed 8 Oct 2026.
- Enterprise Quality Data Security, Alchemer. Accessed 8 Oct 2026.
- Alchemer Survey Exports, Alchemer Help. Accessed 8 Oct 2026.
- SPSS Export, Alchemer Help. Accessed 8 Oct 2026.
- Randomize Answers, Alchemer Help. Accessed 8 Oct 2026.
- Survey Quotas, Alchemer Help. Accessed 8 Oct 2026.
- Translations, Alchemer Help. Accessed 8 Oct 2026.
- Merge Codes: Dynamically Populate Data, Alchemer Help. Accessed 8 Oct 2026.
- Crosstab Report, Alchemer Help. Accessed 8 Oct 2026.
- Manage SSO Connections, Alchemer Help. Accessed 8 Oct 2026.
- Complete a Data Processing Addendum (DPA), Alchemer Help. Accessed 8 Oct 2026.
- Alchemer's Accessibility Compliance, Alchemer Help. Accessed 8 Oct 2026.
- White Label a Survey, Alchemer Help. Accessed 8 Oct 2026.
- Restrict API Access, Alchemer Help. Accessed 8 Oct 2026.
Website: www.alchemer.com · Markdown version · We are not affiliated with Alchemer.