survey tool · SurveySparrow

SurveySparrow

Survey platform with a free plan and a $19 a month entry plan that includes skip logic.

72/100

#5 of 12 survey tools
Facts checked 8 Oct 2026

In short

The free plan allows 3 active surveys, 10 questions per survey and 75 responses per quarter¹.
Basic costs $19 a month billed yearly and includes display and skip logic¹.
Basic allows 2,500 responses and 100 active classic surveys; the page names no response period¹.
SurveySparrow lets you pick an EU (Frankfurt) data centre, listed in its data processing addendum⁴.
Question piping, quotas and cross-tabulation start on the Business plan; SPSS export and SSO need Enterprise¹.

SurveySparrow suits solo creators who want skip logic and a clear entry price, at $19 a month billed yearly¹. Its security pages list SOC 2 Type II and ISO/IEC 27001, a published DPA and an EU data centre option^4,5. The catch: Basic caps active surveys at 100, and piping, quotas, cross-tabs and branding controls need pricier plans¹.

Best for: Solo creators and small teams who want logic on a low-priced plan.

Where the points come from

Price17 of 20

Limits0 of 14

Questions and logic22 of 22

Results14 of 18

Security and trust19 of 26

Price 17 of 20 points

Rule	What is published	Points
Free plan	YesFree plan: 3 active surveys, 10 questions each, 75 responses per quarter¹.	6 / 6
Cheapest paid plan	$19/moBasic, $19 a month billed yearly; the page gives no monthly-billed price¹.	11 / 14

Limits 0 of 14 points

Rule	What is published	Points
Responses a month, cheapest paid plan	Not publishedBasic lists 2,500 responses but the pricing page states no period¹.	0 / 10
Unlimited surveys and questions	NoBasic allows 100 active classic surveys; questions per survey are unlimited¹.	0 / 4

Questions and logic 22 of 22 points

Rule	What is published	Points
Skip logic on the cheapest paid plan	YesDisplay and skip logic is listed on Basic¹.	8 / 8
Randomised questions or answers	YesSurvey randomization is listed from Starter; the help article covers question order^1,8.	4 / 4
Multilingual surveys	YesManual translation is listed from Starter; respondents switch language in the survey^1,12.	5 / 5
Answer piping	YesQuestion piping is listed from Business; the help article inserts an earlier answer into a later question^1,9.	3 / 3
Response quotas	YesResponse quota control is listed from Business; the survey stops at the set number^1,6.	2 / 2

Results 14 of 18 points

Rule	What is published	Points
Export formats	CSV, Excel, SPSSThe help article documents CSV, XLSX and SPSS file exports; the pricing page lists SPSS on Enterprise only^1,2.	6 / 6
Cross-tabulation	YesCross tabulation analysis is listed from Business^1,7.	4 / 4
Public API	YesBasic includes 500 API calls a day; the help article describes a REST API for responses^1,10.	4 / 4
Remove vendor branding	Not publishedBusiness lists custom branding, but the pricing page does not say the vendor badge can be removed¹.	0 / 4

Security and trust 19 of 26 points

Rule	What is published	Points
Single sign-on	YesSingle sign-on for account login is listed on Enterprise; the help article names Okta and ADFS^1,3.	4 / 4
EU data storage	YesThe data processing addendum lists EU (Frankfurt) as a data centre location chosen by customer preference⁴.	5 / 5
SOC 2 Type II or ISO 27001	YesThe security page lists SOC 2 Type II and ISO/IEC 27001:2022 among its compliance sections, with badges⁵.	7 / 7
Data processing agreement	YesA Data Processing Addendum dated 9 July 2025 is published for download⁴.	3 / 3
Published accessibility report	Not publishedNot published on the vendor's help pages: the WCAG article names no conformance level and no VPAT¹³.	0 / 4
Open source	Not publishedNot published on the vendor's GitHub page: it lists only SDKs and plugins, not the survey app¹¹.	0 / 3

The rule behind each line: how we score survey tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

Plan	Price as listed	Per month	Notes
Free1 person	Free¹	$0	3 active surveys, 10 questions per survey, 75 responses per quarter
Basic1 user	$19/month, billed yearly¹	$19	2,500 responses, 100 active classic surveys, skip logic
Starter1 user	$49/month, billed yearly¹	$49	15,000 responses, 1,000 active classic surveys, translation, randomization
Business3 users	$99/month, billed yearly¹	$99	36,000 responses, piping, quotas, cross-tabs, webhooks

The pricing page offers quarterly or yearly billing; the listed monthly prices are shown under yearly billing¹.

Strengths

Skip logic is included from the $19 Basic plan¹.
The data processing addendum lists an EU (Frankfurt) data centre among its locations⁴.
The security page lists SOC 2 Type II and ISO/IEC 27001⁵.
Responses export as CSV and XLSX, with SPSS on Enterprise^1,2.
A REST API is documented, with 500 calls a day on Basic^1,10.

Limits

Basic caps active classic surveys at 100¹.
Piping, quotas and cross-tabulation need Business, which costs $99 a month¹.
Single sign-on and SPSS export are Enterprise-only¹.
The pricing page gives no response period for paid plans and shows the free plan as 75 per quarter in one place and 50 per month in another¹.

Other survey tools

1
LimeSurveyResearchers who want open-source code, EU hosting and detailed survey logic
80/100
$26.38/mocheapest paid plan
2
AlchemerResearchers who need complex logic and exports for a small team
79/100
$26.25/mocheapest paid plan
3
SurveyMonkeyTeams that want skip logic and analysis tools in one hosted product
79/100
Not publishedcheapest paid plan
4
QuestionProResearchers who want deep analysis tools and EU or SSO options
74/100
$99/mocheapest paid plan

All 12 survey tools

Sources

SurveySparrow pricing, SurveySparrow. Accessed 8 Oct 2026.
Exporting survey responses, SurveySparrow Help Center. Accessed 8 Oct 2026.
Single Sign-On, SurveySparrow Help Center. Accessed 8 Oct 2026.
Data Processing Addendum, SurveySparrow. Accessed 8 Oct 2026.
Legal and security, SurveySparrow. Accessed 8 Oct 2026.
What is Quota Management?, SurveySparrow Help Center. Accessed 8 Oct 2026.
Cross-tabulation analysis, SurveySparrow Help Center. Accessed 8 Oct 2026.
Randomization, SurveySparrow Help Center. Accessed 8 Oct 2026.
Make Your Surveys Smarter With Question Piping, SurveySparrow Help Center. Accessed 8 Oct 2026.
Integrating with third-party applications using SurveySparrow API, SurveySparrow Help Center. Accessed 8 Oct 2026.
SurveySparrow on GitHub, GitHub. Accessed 8 Oct 2026.
Changing the Survey Language, SurveySparrow Help Center. Accessed 8 Oct 2026.
Ensuring WCAG Compliance, SurveySparrow Help Center. Accessed 8 Oct 2026.

Website: surveysparrow.com · Markdown version · We are not affiliated with SurveySparrow.