saasrankedSoftware, ranked on the facts

customer feedback tool · FeedBear

FeedBear

Feedback board with voting, roadmap and changelog, sold on four paid plans from $15 a month with a 14-day trial.

66/100

#8 of 10 customer feedback tools
Facts checked 9 Oct 2026

In short

FeedBear suits small teams that want a voting board, a public roadmap and a changelog for $15 a month1. The widget, merging and voter emails are covered1,5,6. The catch: no free plan, no documented public API or CSV export, and no named SOC 2 or ISO 27001 report1,8,9.

Best for: Small SaaS teams that want a board, roadmap and changelog at a low flat price.

Where the points come from

Collect and vote21 of 24
Roadmap and updates17 of 17
Connections8 of 19
Security and data5 of 15
Price15 of 25

Collect and vote 21 of 24 points

RuleWhat is publishedPoints
Public board with votingYesPricing page says users can submit ideas, comment and upvote existing ideas; Lite includes one board1.8 / 8
In-app widgetYesLite lists a website widget; the FAQ says a feedback widget can be added inside your web app1.6 / 6
Board on your own domainYesCustom domain is listed from the Startup plan; the help article covers DNS setup for public projects1,7.3 / 3
Merge duplicate requestsYesThe help article says merging combines upvotes, comments and attachments under one idea5.4 / 4
Requests tied to customersNot publishedNot published on the vendor's features page, which mentions only user profiles, not plan, revenue or company filters3.0 / 3

Roadmap and updates 17 of 17 points

RuleWhat is publishedPoints
Public roadmapYesRoadmap is included in Lite; the features page shows ideas marked In Progress and custom statuses are offered1,3.8 / 8
Public changelogYesChangelog is included in Lite and entries can be scheduled1,3.6 / 6
Notify votersYesVoters and idea creators get an email when an idea's status changes or it receives new comments6.3 / 3

Connections 8 of 19 points

RuleWhat is publishedPoints
Named integrationsJira, Slack, Zapier, IntercomIntegrations page describes Jira, Slack, Zapier and Intercom; Zendesk is not listed; pricing places them on Startup1,4.8 / 10
Public APINot publishedNot found on the vendor's pages; the help article and integrations page describe webhooks, not a documented API3,4,9.0 / 5
Export feedbackNot publishedFeatures page says you can take all your data with you, but names no CSV or JSON format3.0 / 4

Security and data 5 of 15 points

RuleWhat is publishedPoints
Single sign-onYesBusiness lists Single Sign-On1; the help article says FeedBear logs users in with signed JSON Web Tokens (JWT)10.5 / 5
SOC 2 Type II or ISO 27001Not publishedNot published on the vendor's home, pricing or GDPR pages1,2,8.0 / 7
Open sourceNot publishedNot published on the vendor's pages1,2.0 / 3

Price 15 of 25 points

RuleWhat is publishedPoints
Free planNoThe pricing page lists four paid plans, each with a 14-day trial, and no free plan1.0 / 10
Cheapest paid plan$15/moLite, $15 a month billed yearly; it includes the board with upvoting1.10 / 10
Prices publishedYesPricing page shows dollar amounts for Lite, Startup, Business and Enterprise1.5 / 5

The rule behind each line: how we score customer feedback tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

PlanPrice as listedPer monthNotes
Lite1 team member, 1 board$15/month billed yearly ($19 monthly)1$15Roadmap, changelog, widget, unlimited ideas and users
Startup3 team members$40/month billed yearly ($49 monthly)1$40Adds custom domain, unlimited boards, Jira, Slack, Zapier, Intercom
Business10 team members$82/month billed yearly ($99 monthly)1$82Adds SSO, private projects, no FeedBear branding
EnterpriseUnlimited team members$249/month billed yearly ($299 monthly)1$249Adds priority support, custom contracts, security audit

The pricing page says annual billing gives two months free; monthly billing costs more. Every plan starts with a 14-day trial1.

Strengths

  • Lite includes the roadmap, changelog and website widget at $15 a month billed yearly1.
  • Merging ideas combines upvotes, comments and attachments into one idea5.
  • Voters get an email when an idea's status changes or it gets new comments6.
  • Startup adds a custom domain and Jira, Slack, Zapier and Intercom integrations1.
  • Prices for all four plans are published, up to $249 a month billed yearly1.

Limits

  • There is no free plan, only a 14-day trial on each paid plan1.
  • Lite allows one team member and one board1.
  • SSO needs Business at $82 a month billed yearly1.
  • No public API or CSV or JSON export is described on the vendor's pages3,8,9.

Other customer feedback tools

  1. 1
    FeaturebaseTeams that want feedback, changelog and a help desk in one product
    95/100
    $29/mocheapest paid plan
  2. 2
    SleekplanSmall teams that want a free voting board and a cheap step up to roadmap and API
    88/100
    $13/mocheapest paid plan
  3. 3
    CannyProduct teams that want a voting board with many integrations
    82/100
    $79/mocheapest paid plan
  4. 4
    UpvotySmall product teams that want a low-cost board with Jira and Slack links
    78/100
    $15/mocheapest paid plan

All 10 customer feedback tools

Sources

  1. FeedBear pricing, FeedBear. Accessed 9 Oct 2026.
  2. FeedBear home page, FeedBear. Accessed 9 Oct 2026.
  3. FeedBear features, FeedBear. Accessed 9 Oct 2026.
  4. FeedBear integrations, FeedBear. Accessed 9 Oct 2026.
  5. How to merge ideas, FeedBear Help Center. Accessed 9 Oct 2026.
  6. What are automatic email updates?, FeedBear Help Center. Accessed 9 Oct 2026.
  7. How to use a custom domain, FeedBear Help Center. Accessed 9 Oct 2026.
  8. GDPR compliance, FeedBear. Accessed 9 Oct 2026.
  9. Webhooks, FeedBear Help Center. Accessed 9 Oct 2026.
  10. Single Sign-On, FeedBear Help Center. Accessed 9 Oct 2026.

Website: feedbear.com · Markdown version · We are not affiliated with FeedBear.