Price6 of 18
Publishing21 of 28
Readers and reports14 of 18
Access and data16 of 28
Security8 of 8
knowledge base software · Mintlify, Inc.
Mintlify
Hosted documentation platform that publishes help centres and product docs from Git, with a free plan and a web editor.
In short
- The free Starter plan includes 5 editor seats and a custom domain1.
- Pro costs $450 a month billed annually, with unlimited editor seats1.
- Search reports, reader feedback and the platform API need Pro or higher1,5,6,7.
- Role-based access control, SAML single sign-on and full-site PDF export need Enterprise, which is quote-only1,4,11,13.
- Mintlify says it is SOC 2 Type 2 certified1.
Mintlify suits teams that write help content in Git and want a free plan with a custom domain1. Search reports and feedback need Pro at $450 a month, and role-based access control and SSO need a quoted Enterprise contract1,4,5,6,13. Articles are managed through Git or the web editor, and the documented API triggers builds and reads content7.
Best for: Teams that keep docs in Git and want a free start.
Where the points come from
Price 6 of 18 points
Publishing 21 of 28 points
| Rule | What is published | Points |
|---|---|---|
| Help centre on your own domain | YesCustom domain is listed on every plan including Starter; docs cover domains, subdomains and subpaths1,16. | 8 / 8 |
| Multiple languages | YesGuide describes language folders, locale routing and a language switcher; no plan restriction stated12. | 7 / 7 |
| Article version history | YesEditor version history compares a page with earlier saved versions and restores one2. | 6 / 6 |
| Review and approval workflow | Not publishedReviewers approve a pull request in the Git provider; the docs do not say reviewers are named or that approval is always required3. | 0 / 7 |
Readers and reports 14 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Search reports | YesAnalytics Search view shows queries with no results; needs Pro or Enterprise5. | 6 / 6 |
| Reader feedback on articles | YesThumbs ratings per page appear in the Feedback analytics section; needs Pro or Enterprise6. | 4 / 4 |
| Help widget for your site or app | NoThe embeddable widget is an AI chat panel; the page describes no article list or search box8. | 0 / 4 |
| Login-only articles | YesPartial authentication makes some pages public and others sign-in only; password needs Pro, groups need Enterprise9. | 4 / 4 |
Access and data 16 of 28 points
| Rule | What is published | Points |
|---|---|---|
| Single sign-on (SAML or OIDC) | YesSAML SSO for Okta and Microsoft Entra, plus OAuth for readers, on Enterprise13,9. | 7 / 7 |
| API to read and write articles | Not publishedREST API triggers deployments, runs agent jobs and reads pages; it lists no endpoint that writes an article directly7. | 0 / 7 |
| Bulk export of articles | YesEnterprise offline export zips the whole site, and PDF export covers the whole site10,11. | 5 / 5 |
| Editor roles and permissions | YesAdmin, editor and viewer roles, with RBAC on Enterprise plans4. | 4 / 4 |
| Open source | Not publishedNot published on the vendor's GitHub page14, which lists components, templates and plugins, not the platform. | 0 / 5 |
Security 8 of 8 points
| Rule | What is published | Points |
|---|---|---|
| SOC 2 Type II or ISO 27001 | YesPricing FAQ says Mintlify is SOC 2 Type 2 certified; ISO 27001 is in progress1. | 8 / 8 |
The rule behind each line: how we score knowledge base tools.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| StarterIndividuals and small teams | Free1 | $0 | 5 editor seats, custom domain, web editor |
| ProGrowing teams | $450/month, billed annually1 | $450 | Unlimited editors, analytics, feedback, API |
| EnterpriseLarge organisations | Contact sales1 | Quote | Adds SSO, roles, PDF export |
Pro is $450 a month on annual billing1.
Strengths
- Free Starter plan with 5 editor seats and a custom domain1.
- Page version history lets editors compare and restore earlier versions2.
- Search analytics list queries that returned no results, on Pro and Enterprise5.
- Multi-language sites use language folders and a language switcher12.
- Names SOC 2 Type 2 certification on its pricing page1.
Limits
- The cheapest paid plan is $450 a month billed annually1.
- Role-based permissions, SAML single sign-on and full-site PDF export are Enterprise only4,11,13.
- The documented REST API triggers deployments and reads content, and lists no endpoint that writes an article directly7.
- The embeddable widget is an AI chat that needs Pro and uses credits8.
- Mintlify disclosed in March 2024 that GitHub tokens of 91 customers were compromised15.
Concerns on record
- TechCrunch reported on 18 March 2024 that Mintlify said 91 customers had GitHub tokens compromised after a March 1 incident15.
What Mintlify, Inc. says
Vendor claims. We show them, but they earn no points.
- Mintlify says more than 20,000 companies use its platform1.
Other knowledge base tools
- 1
ProProfs Knowledge BaseVery small teams that want to start free and pay per author81/100$49/mocheapest paid plan - 2
GitBookProduct and developer documentation teams that want change requests and Git sync77/100$77/mocheapest paid plan - 3
ArchbeeProduct teams that need review rules and a docs widget73/100$80/mocheapest paid plan - 4
HelpjuiceCompanies that want an editorial review step and an API and can pay a flat fee70/100$249/mocheapest paid plan
Sources
- Pricing, Mintlify. Accessed 9 Oct 2026.
- Create and edit pages, Mintlify. Accessed 9 Oct 2026.
- Review changes, Mintlify. Accessed 9 Oct 2026.
- Roles, Mintlify. Accessed 9 Oct 2026.
- Analyze documentation searches, Mintlify. Accessed 9 Oct 2026.
- Collect page feedback from users and AI agents, Mintlify. Accessed 9 Oct 2026.
- Mintlify REST API introduction, Mintlify. Accessed 9 Oct 2026.
- Embed the AI assistant widget, Mintlify. Accessed 9 Oct 2026.
- Authentication setup, Mintlify. Accessed 9 Oct 2026.
- Offline export, Mintlify. Accessed 9 Oct 2026.
- PDF exports, Mintlify. Accessed 9 Oct 2026.
- How to set up multi-language documentation, Mintlify. Accessed 9 Oct 2026.
- Single sign-on (SSO), Mintlify. Accessed 9 Oct 2026.
- Mintlify on GitHub, GitHub. Accessed 9 Oct 2026.
- Mintlify says customer GitHub tokens exposed in data breach, TechCrunch. Accessed 9 Oct 2026.
- Custom domain, Mintlify. Accessed 9 Oct 2026.
Website: mintlify.com · Markdown version · We are not affiliated with Mintlify, Inc..