WhatsApp customer service platform · SleekFlow

SleekFlow

Name: SleekFlow
Price: 49 USD

Team inbox for WhatsApp, Instagram and SMS with a 7-day trial of the Pro plan.

83/100

#2 of 11 WhatsApp customer service platforms
Facts checked 9 Oct 2026

In short

Essential costs $49 a month billed yearly and includes 3 user seats and an omnichannel inbox¹.
A WhatsApp number adds a $15 a month hosting fee; message fees are billed separately¹.
Pro costs $109 a month billed yearly, with 10 seats, AI agents, broadcasts and a flow builder¹.
Every new account gets a 7-day Pro trial with no credit card¹.
SleekFlow names SOC 2 Type II and ISO/IEC 27001:2022 on its trust page².

SleekFlow suits teams that want WhatsApp plus Instagram, Messenger, SMS and Telegram in one inbox, with broadcasts and an AI agent on Pro^1,3. It names SOC 2 Type II and ISO 27001 and lists all four named integrations across its plans^1,2. The catch: Essential has no AI agent or broadcasts, the $15 number fee is extra, and its Email channels are marked coming soon^1,3.

Best for: Teams that want broadcasts, a no-code flow builder and an AI agent in one tool.

Where the points come from

Price and fees19 of 26

Team inbox17 of 20

Automation and broadcasts22 of 22

Channels and integrations20 of 22

Security and trust5 of 10

Price and fees 19 of 26 points

Rule	What is published	Points
Cheapest plan for 3 agents	$64/moEssential $49 a month billed yearly (3 seats) plus the $15 a month WhatsApp number hosting fee¹.	9 / 12
Price of one more agent	$15/moExtra seat on Essential is $15; the page does not state the billing term, so read as monthly¹.	2 / 3
Free plan with WhatsApp	Not publishedThe pricing page lists four plans, none free¹. A live chat page mentions a free plan for website chat; WhatsApp use is not stated¹⁴.	0 / 3
Free trial of 7 days or more	YesEvery new user gets a 7-day Pro trial with no credit card¹.	2 / 2
Meta message fees	at_costHelp article says WhatsApp messaging fees are charged by Meta. The pricing page points to a rate card^11,1.	6 / 6

Team inbox 17 of 20 points

Rule	What is published	Points
Automatic chat assignment	YesSimple automations assign incoming chats by round-robin across online teammates⁶. Essential lists simple automations¹.	6 / 6
Internal notes	YesAgents switch to an Internal Note tab in the inbox and can mention a teammate⁵.	3 / 3
Satisfaction survey on WhatsApp	Not publishedNot published on the vendor's pricing, analytics or chatbot pages^1,8,9. A CX Intelligence add-on scores CSAT without surveys.	0 / 3
Agent and response-time reports	YesA response performance dashboard shows average and first reply time⁸. Basic analytics sits on Essential¹.	5 / 5
Agent mobile app	YesHelp center says the mobile app supports iOS and Android, via the App Store and Google Play⁷.	3 / 3

Automation and broadcasts 22 of 22 points

Rule	What is published	Points
No-code chatbot builder	YesNo-code flow builder with a click-to-add interface, on Pro^9,1.	8 / 8
AI agent from your help content	YesPro includes an AI agent trained on your product info and FAQs that hands over to humans^9,1.	7 / 7
Template broadcasts	YesBroadcast campaigns are on Pro; message fees are charged separately¹.	7 / 7

Channels and integrations 20 of 22 points

Rule	What is published	Points
Keeps the WhatsApp Business app	YesBlog says you can use the WhatsApp API and the WhatsApp Business app on one number; no plan limits stated¹⁰.	4 / 4
Other channels	Instagram, Facebook Messenger, SMS, TelegramChannels page lists these four; Gmail and Outlook are marked coming soon, website live chat is not shown as an inbox channel^3,4.	4 / 6
Named integrations	Shopify, HubSpot, Salesforce, ZapierPricing table: Shopify and Zapier on Pro, HubSpot on Premium, Salesforce on Enterprise¹.	8 / 8
Public API and webhooks	YesHelp center documents a RESTful Platform API¹²; a webhook trigger node receives incoming webhooks on Premium and Enterprise^13,1.	4 / 4

Security and trust 5 of 10 points

Rule	What is published	Points
SOC 2 Type II or ISO 27001	YesTrust center lists SOC 2 Type II and ISO/IEC 27001:2022 as certified².	5 / 5
Open source	Not publishedNot published on the vendor's pricing or trust pages^1,2.	0 / 3
Single sign-on	Not publishedPricing lists single sign-on for Enterprise but no page names SAML or OIDC^1,2.	0 / 2

The rule behind each line: how we score WhatsApp customer service platforms.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

Plan	Price as listed	Per month	Notes
Essential3 user seats	$49/month, billed yearly ($69 monthly)¹	$49	Omnichannel inbox, simple automations, basic analytics; rolling out by country
Pro10 user seats	$109/month, billed yearly ($139 monthly)¹	$109	Adds AI agents, broadcasts, flow builder, API access; starts with 500 monthly active contacts
Premium10 user seats	$279/month, billed yearly ($349 monthly)¹	$279	Adds HubSpot, webhooks, role-based access, 60-day onboarding
EnterpriseCustom seats	Custom¹	Quote	Adds Salesforce, SSO, PII masking, SLAs

Essential is the cheapest plan and the page says it is rolling out by country¹. Each WhatsApp number adds $15 a month; Meta message fees are separate¹.

Strengths

Names SOC 2 Type II attestation and ISO/IEC 27001:2022 certification².
Coexistence lets one number run in the API and the WhatsApp Business app together¹⁰.
Round-robin routing, internal notes and an iOS and Android app are documented^5,6,7.
Shopify, Zapier, HubSpot and Salesforce are all named across its plans^1,3.

Limits

Essential has no AI agent or broadcasts; they start on Pro at $109 a month¹.
A $15 a month hosting fee applies to each WhatsApp number¹.
Gmail, Outlook and VoIP are marked coming soon on the channels page³.
Extra seats cost $15 on Essential and $25 on Pro and Premium¹.

What SleekFlow says

Vendor claims. We show them, but they earn no points.

SleekFlow says over 7,000 enterprises in 70 countries are achieving success with it³.

Other WhatsApp customer service platforms

1
respond.ioTeams that want workflows and AI agents on top of a WhatsApp inbox
85/100
$79/mocheapest plan for 3 agents
3
SuperchatEuropean teams that want a free start and Meta fees at cost
81/100
$99.56/mocheapest plan for 3 agents
4
InteraktSmall teams that want unlimited agents on a WhatsApp inbox
79/100
$19.92/mocheapest plan for 3 agents
5
CallbellSmall teams that want to pay per agent and keep their WhatsApp Business app
74/100
$45/mocheapest plan for 3 agents

SleekFlow vs respond.io · SleekFlow vs Superchat · All 11 WhatsApp customer service platforms

Sources

SleekFlow Pricing (US), SleekFlow. Accessed 9 Oct 2026.
SleekFlow Trust Center, SleekFlow. Accessed 9 Oct 2026.
All channels and integrations, SleekFlow. Accessed 9 Oct 2026.
Omnichannel Team Inbox, SleekFlow. Accessed 9 Oct 2026.
Assigning and collaborating on conversations, SleekFlow Help Center. Accessed 9 Oct 2026.
Simple automations, SleekFlow Help Center. Accessed 9 Oct 2026.
Downloading SleekFlow mobile, SleekFlow Help Center. Accessed 9 Oct 2026.
Analytics, SleekFlow. Accessed 9 Oct 2026.
WhatsApp chatbot platform, SleekFlow. Accessed 9 Oct 2026.
WhatsApp coexistence, SleekFlow Blog. Accessed 9 Oct 2026.
WhatsApp Business API Pricing, SleekFlow Help Center. Accessed 9 Oct 2026.
Platform API integration, SleekFlow Help Center. Accessed 9 Oct 2026.
Configuring webhook trigger nodes, SleekFlow Help Center. Accessed 9 Oct 2026.
Website live chat, SleekFlow. Accessed 9 Oct 2026.

Website: sleekflow.io · Markdown version · We are not affiliated with SleekFlow.