saasrankedSoftware, ranked on the facts

chatbot builder · SiteGPT

SiteGPT

Website chatbot trained on your pages and files, from $39 a month billed yearly, with a SOC 2 Type II report.

60/100

#7 of 12 chatbot builders
Facts checked 9 Oct 2026

In short

SiteGPT suits small sites that want a bot trained on their own pages, files and apps, with an API, handoff and a SOC 2 Type II report1,2,3. Starter is $39 a month on yearly billing for 4,000 mini-model messages1. The catch: no free plan, no flow builder, no live data lookups, and API access, chat integrations and analytics trends start at Growth1,2,4.

Best for: Small sites that want a bot answering from their own content, with Slack, Messenger or WhatsApp on top.

Where the points come from

Channels12 of 18
Building13 of 19
Running it18 of 18
Trust8 of 11
Price9 of 14
Independent testing0 of 20

Channels 12 of 18 points

RuleWhat is publishedPoints
ChannelsWebsite chat widget, WhatsApp, Facebook Messenger, Slack or Microsoft TeamsWebsite embed2; Slack and Messenger need Growth, WhatsApp is an add-on on any plan9,1.8 / 14
Chat APIYesAPI v2 includes a send-message endpoint; API access starts on Growth4,7.4 / 4

Building 13 of 19 points

RuleWhat is publishedPoints
No-code builderNoDocs say you do not write conversation flows; the bot is set up with sources, instructions and settings8.0 / 6
Answers from your own contentYesTrains on website URLs, sitemaps, files and connected apps; all paid plans2,1.9 / 9
Calls other systemsYesWebhooks post messages, new leads and escalations to your URL; they need Scale or the webhook add-on. The bot cannot look up live data11,8.4 / 4

Running it 18 of 18 points

RuleWhat is publishedPoints
Handoff to a humanYesTeam members take over chats from the dashboard's Chat History view and release them back to AI5.8 / 8
Built-in analyticsYesAnalytics page shows conversations, escalations to a person and leads on every plan; outcomes on Scale6.6 / 6
Remove vendor brandingYesRemove SiteGPT Branding is a $39 a month add-on, billed $468 yearly1.4 / 4

Trust 8 of 11 points

RuleWhat is publishedPoints
SOC 2 Type II or ISO 27001YesSecurity docs say SiteGPT completed a SOC 2 Type II examination3.6 / 6
Open sourceNot publishedThe GitHub organisation holds MIT-licensed SDK and tool repositories, none for the chatbot product10.0 / 3
Data processing agreementYesSecurity docs say a DPA copy can be downloaded from the vendor's legal pages; Enterprise customers sign it3.2 / 2

Price 9 of 14 points

RuleWhat is publishedPoints
Free planNoPricing page says there is no free plan; plans start with a trial1.0 / 5
Price for 1,000 conversations$39/moStarter, $468 a year billed yearly, up to 4,000 GPT-4.1 mini messages a month1.9 / 9

Independent testing 0 of 20 points

RuleWhat is publishedPoints
G2 AI CX evaluationNot testedG2 did not include it in the October 2026 test12. Not on G2's leaderboard.0 / 20

The rule behind each line: how we score chatbot builders.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

PlanPrice as listedPer monthNotes
Starter1 chatbot$39/month billed yearly ($59 monthly)1$39Up to 4,000 GPT-4.1 mini messages or 400 GPT-4.1 messages a month
GrowthUp to 2 chatbots$79/month billed yearly ($129 monthly)1,4$7910,000 mini messages a month; API access and chat integrations
ScaleUp to 3 chatbots$259/month billed yearly ($429 monthly)1,4$25940,000 mini messages a month; adds Zendesk Messaging and webhooks
EnterpriseLarge organisationsCustom1QuoteQuote only; signed data processing agreement on request

A message counts both the question and the AI's reply. A pack of 5,000 extra messages is $59 a month, or $39 a month as a yearly add-on1.

Strengths

  • Learns from websites, YouTube, files and apps such as Notion and Google Drive2.
  • A team member can take over a chat in the dashboard and release it back to the bot5.
  • Analytics tiles show conversations, escalations and leads on every plan6.
  • Names a SOC 2 Type II examination on its security page3.
  • API v2 has a send-message endpoint, plus a CLI, MCP server and SDKs4,7.

Limits

  • No free plan; the 7-day trial needs a credit card1.
  • The docs say the chatbot does not look up live data or browse the internet8.
  • Instagram has no integration, and Telegram, Teams and voice are not listed9.
  • API access and chat integrations are not on Starter1,4.
  • The data processing agreement is signed with Enterprise customers; other plans rely on the Terms3.

Other chatbot builders

  1. 1
    TidioSmall teams that want a no-code bot, an AI agent and one inbox
    82/100
    Not publishedprice for 1,000 conversations
  2. 2
    BotpressTeams that want a visual builder with an HTTP API and many channels
    69/100
    $750/moprice for 1,000 conversations
  3. 3
    TypebotDevelopers and small teams who want a low-cost, flexible flow builder
    65/100
    $39/moprice for 1,000 conversations
  4. 4
    Microsoft Copilot StudioOrganisations already on Microsoft 365 and Azure
    62/100
    $200/moprice for 1,000 conversations

All 12 chatbot builders

Sources

  1. SiteGPT pricing, SiteGPT. Accessed 9 Oct 2026.
  2. SiteGPT home page, SiteGPT. Accessed 9 Oct 2026.
  3. Security and data handling, SiteGPT. Accessed 9 Oct 2026.
  4. Plans and limits, SiteGPT. Accessed 9 Oct 2026.
  5. Conversations and human handoff, SiteGPT. Accessed 9 Oct 2026.
  6. Track chatbot performance with analytics, SiteGPT. Accessed 9 Oct 2026.
  7. SiteGPT documentation index, SiteGPT. Accessed 9 Oct 2026.
  8. What is SiteGPT, SiteGPT. Accessed 9 Oct 2026.
  9. Integrations overview, SiteGPT. Accessed 9 Oct 2026.
  10. SiteGPT on GitHub, GitHub. Accessed 9 Oct 2026.
  11. Webhooks (developer reference), SiteGPT. Accessed 9 Oct 2026.
  12. AI CX Agent Evaluations, General CX leaderboard, G2. Accessed 8 Oct 2026.

Website: sitegpt.ai · Markdown version · We are not affiliated with SiteGPT.