Channels8 of 18
Building19 of 19
Running it18 of 18
Trust6 of 11
Price14 of 14
Independent testing0 of 20
chatbot builder · Typebot
Typebot
Visual chatbot builder for websites and WhatsApp with a free plan, monthly plans and source-available code.
In short
- The free plan includes 200 chats a month and webhooks1.
- Starter costs $39 a month for 2,000 chats; Pro costs $89 for 10,000 chats1.
- Plans are monthly only, because pricing follows chat usage1.
- Typebot removes its branding from Starter upward1.
- The code is under the Functional Source License, which converts to Apache 2.0 after two years8,9,10.
Typebot suits builders who want a visual canvas, a documented chat API and low entry prices1,2,7. Starter at $39 a month covers 2,000 chats and removes branding1. The catch: it has no built-in inbox or knowledge base, channels are limited to web and WhatsApp, and the code is source-available rather than open source3,5,6,9.
Best for: Developers and small teams who want a low-cost, flexible flow builder.
Where the points come from
Channels 8 of 18 points
Building 19 of 19 points
| Rule | What is published | Points |
|---|---|---|
| No-code builder | YesTypebot describes itself as a no-code platform with a visual editor2. | 6 / 6 |
| Answers from your own content | YesThe OpenAI block's File Search tool can search vector stores from your own OpenAI account; no built-in knowledge base6. | 9 / 9 |
| Calls other systems | YesNative integrations and webhooks are included on the Free plan1. | 4 / 4 |
Running it 18 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Handoff to a human | YesChatwoot block opens a widget to talk to a human; a Zendesk block opens a Zendesk Messaging chat with an agent. No plan stated5,13. | 8 / 8 |
| Built-in analytics | YesDashboard shows views, starts and completions; drop-off per input block is revealed on Pro4. | 6 / 6 |
| Remove vendor branding | YesBranding removed on Starter, $39 a month; no separate add-on1. | 4 / 4 |
Trust 6 of 11 points
| Rule | What is published | Points |
|---|---|---|
| SOC 2 Type II or ISO 27001 | YesHome page: 'Typebot is ISO 27001 certified'; privacy policy: information security management system certified to ISO/IEC 270012,11. | 6 / 6 |
| Open source | NoThe repository uses the Functional Source License (FSL-1.1-Apache-2.0), a source-available licence, despite 'open source' wording on the home page2,8,9. | 0 / 3 |
| Data processing agreement | Not publishedThe privacy policy refers to an applicable Data Processing Agreement but does not publish one or offer it to every customer11. | 0 / 2 |
Price 14 of 14 points
Independent testing 0 of 20 points
| Rule | What is published | Points |
|---|---|---|
| G2 AI CX evaluation | Not testedG2 did not include it in the October 2026 test14. Not on G2's leaderboard. | 0 / 20 |
The rule behind each line: how we score chatbot builders.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Free1 seat | Free1 | $0 | 200 chats a month, unlimited typebots, webhooks, Typebot branding |
| Starter2 seats | $39/month1 | $39 | 2,000 chats a month; branding removed; extra chats $10 per 500 |
| Pro5 seats | $89/month1,4 | $89 | 10,000 chats a month; custom domains, WhatsApp, drop-off analytics |
| EnterpriseCustom | Custom quote1 | Quote | SSO, dedicated IP, SLAs |
Typebot says it offers only monthly plans because pricing is based on chat usage. Over the limit, the plan moves to the next tier automatically1.
Strengths
- Free plan with 200 chats a month, unlimited bots and webhooks1.
- Starter at $39 a month includes 2,000 chats and no Typebot branding1.
- Documented HTTP chat API to start and continue chats from your own app7.
- The company says Typebot is ISO 27001 certified2,11.
- Drop-off analytics for each input block on Pro4.
Limits
- Only monthly billing; no yearly discount is offered1.
- Channels documented are website embeds and WhatsApp; WhatsApp integration is listed on Pro1,3,12.
- Human handoff relies on a separate Chatwoot or Zendesk account5,13.
- Answering from your own files needs a vector store in your own OpenAI account6.
- The licence is the Functional Source License, not an OSI-approved open-source licence9,10.
Other chatbot builders
- 1
TidioSmall teams that want a no-code bot, an AI agent and one inbox82/100Not publishedprice for 1,000 conversations - 2
BotpressTeams that want a visual builder with an HTTP API and many channels69/100$750/moprice for 1,000 conversations - 4
Microsoft Copilot StudioOrganisations already on Microsoft 365 and Azure62/100$200/moprice for 1,000 conversations - 5
ChatlingSmall teams that want a low-priced bot with a flow builder, human handoff and a free plan to start61/100$20.83/moprice for 1,000 conversations
Typebot vs Tidio · Typebot vs Botpress · All 12 chatbot builders
Sources
- Typebot pricing, Typebot. Accessed 9 Oct 2026.
- Typebot home, Typebot. Accessed 9 Oct 2026.
- Typebot docs: Welcome, Typebot. Accessed 9 Oct 2026.
- Typebot docs: Analytics, Typebot. Accessed 9 Oct 2026.
- Typebot docs: Chatwoot block, Typebot. Accessed 9 Oct 2026.
- Typebot docs: OpenAI block, Typebot. Accessed 9 Oct 2026.
- Typebot docs: API overview, Typebot. Accessed 9 Oct 2026.
- baptisteArno/typebot.io, GitHub. Accessed 9 Oct 2026.
- Typebot LICENSE (Functional Source License 1.1, Apache 2.0 Future License), GitHub. Accessed 9 Oct 2026.
- Typebot docs: Self-hosting get started, Typebot. Accessed 9 Oct 2026.
- Typebot privacy policy, Typebot. Accessed 9 Oct 2026.
- Typebot docs: WhatsApp deployment, Typebot. Accessed 9 Oct 2026.
- Typebot docs: Zendesk block, Typebot. Accessed 9 Oct 2026.
- AI CX Agent Evaluations, General CX leaderboard, G2. Accessed 8 Oct 2026.
Website: typebot.com · Markdown version · We are not affiliated with Typebot.