
survey tool · Survicate
Survicate
Website and in-product feedback surveys with a free plan and EU hosting.
In short
- The free plan allows 25 responses a month and 1 active survey1.
- The cheapest paid plan, Growth, starts at $56 a month billed yearly, for 100 responses a month1.
- Growth includes branch logic, piping, multilingual surveys and branding removal1.
- Survicate says it is ISO/IEC 27001:2022 certified and hosts data in the EU on AWS2.
- The data export API and webhooks need Pro, which starts at $349 a month1,8.
Survicate suits teams that want surveys inside their website or app, with a free plan to start and logic included from the first paid tier1. EU hosting, an ISO 27001 certificate and a downloadable data processing agreement cover most privacy checks2,3. The catch: the $56 plan allows only 100 responses a month, and API access, quotas and single sign-on sit on higher plans1.
Best for: Product and CX teams collecting feedback on websites and in apps.
Where the points come from
Price 11 of 20 points
Limits 2 of 14 points
Questions and logic 18 of 22 points
| Rule | What is published | Points |
|---|---|---|
| Skip logic on the cheapest paid plan | YesStandard branch logic is marked included on every plan, Growth included1. | 8 / 8 |
| Randomised questions or answers | Not publishedNot published on the vendor's help page about question order, which covers manual reordering only7. | 0 / 4 |
| Multilingual surveys | YesMultilingual surveys are included from Growth1. | 5 / 5 |
| Answer piping | YesAnswer piping is included from Growth1. | 3 / 3 |
| Response quotas | YesResponse caps are listed as included on Pro and Enterprise1. | 2 / 2 |
Results 12 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Export formats | CSV, ExcelHelp article documents XLSX and CSV export of responses; SPSS is not mentioned5. | 4 / 6 |
| Cross-tabulation | Not publishedNot published on the vendor's filter help page; filters by question and answer are documented, not cross-tabulation6. | 0 / 4 |
| Public API | YesDeveloper docs describe a REST Data Export API and webhooks for Pro and Enterprise8. | 4 / 4 |
| Remove vendor branding | YesRemove Survicate branding is included from Growth1. | 4 / 4 |
Security and trust 23 of 26 points
| Rule | What is published | Points |
|---|---|---|
| Single sign-on | YesSAML SSO is listed on Enterprise1. | 4 / 4 |
| EU data storage | YesSecurity page says EU-hosted on AWS; the security FAQ names Ireland2,9. | 5 / 5 |
| SOC 2 Type II or ISO 27001 | YesSecurity page says ISO/IEC 27001:2022 certified. SOC 2 Type I is only underway2. | 7 / 7 |
| Data processing agreement | YesA help article offers the DPA as a PDF download3. | 3 / 3 |
| Published accessibility report | YesSurvey accessibility help page lists WCAG 2.1 criteria, some partially supported4. | 4 / 4 |
| Open source | Not publishedNot published on the vendor's security or pricing pages; no public source for the survey software is listed1,2. | 0 / 3 |
The rule behind each line: how we score survey tools.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| FreeUp to 3 team members | Free1 | $0 | 25 responses a month, 1 active survey |
| StarterUp to 5 seats | From $89/month1 | $89 | 100 responses a month at this tier; no branding removal |
| GrowthUp to 10 seats | From $56/month, billed yearly1 | $56 | 100 responses a month at this tier; $114 for 250 |
| ProCustom seats | From $349/month1 | $349 | Adds export API, webhooks, response caps; monthly or yearly |
Growth is $56 a month for 100 responses, $114 for 250 and $169 for 500, billed yearly. Starter is billed monthly1.
Strengths
Limits
- Growth at $56 a month allows 100 responses a month1.
- Webhooks and the data export API are Pro and Enterprise only1,8.
- SAML single sign-on is listed only on Enterprise, from $569 a month1.
- A SOC 2 Type I audit is underway; no Type II report yet2.
- Response exports are documented as CSV and XLSX; SPSS is not listed5.
Other survey tools
- 1
LimeSurveyResearchers who want open-source code, EU hosting and detailed survey logic80/100$26.38/mocheapest paid plan - 2
AlchemerResearchers who need complex logic and exports for a small team79/100$26.25/mocheapest paid plan - 3
SurveyMonkeyTeams that want skip logic and analysis tools in one hosted product79/100Not publishedcheapest paid plan - 4QuestionProResearchers who want deep analysis tools and EU or SSO options74/100$99/mocheapest paid plan
Sources
- Pricing, Survicate. Accessed 8 Oct 2026.
- Security, Survicate. Accessed 8 Oct 2026.
- Terms of Service, Privacy Policy, GDPR, and DPA, Survicate Help Center. Accessed 8 Oct 2026.
- Survey Accessibility, Survicate Help Center. Accessed 8 Oct 2026.
- Data export - CSV and XLSX reports, Survicate Help Center. Accessed 8 Oct 2026.
- How to use filters for advanced analysis, Survicate Help Center. Accessed 8 Oct 2026.
- Change the order of your questions, Survicate Help Center. Accessed 8 Oct 2026.
- Survicate developer documentation, Survicate. Accessed 8 Oct 2026.
- Security FAQ, Survicate Help Center. Accessed 8 Oct 2026.
Website: survicate.com · Markdown version · We are not affiliated with Survicate.