saasrankedSoftware, ranked on the facts

survey tool · Zoho

Zoho Survey

Low-priced survey tool with a free plan and a $7.42 a month Basic plan billed yearly.

67/100

#7 of 12 survey tools
Facts checked 8 Oct 2026

In short

Zoho Survey suits budget-minded users who want unlimited surveys and questions for $7.42 a month, billed yearly1,2. Basic also removes the standard watermark and offers randomization, quotas and CSV or XLS export1. The catch: skip logic, cross-tabs and multilingual surveys need Plus or Pro, and Basic's response cap is set per survey rather than per month1.

Best for: Budget-minded users who need unlimited surveys and white-label options.

Where the points come from

Price20 of 20
Limits4 of 14
Questions and logic14 of 22
Results18 of 18
Security and trust11 of 26

Price 20 of 20 points

RuleWhat is publishedPoints
Free planYesFree plan: unlimited surveys, 10 questions per survey, 100 responses per survey1.6 / 6
Cheapest paid plan$7.42/moBasic, $7.42 a month; the pricing data lists it for yearly billing only2.14 / 14

Limits 4 of 14 points

RuleWhat is publishedPoints
Responses a month, cheapest paid planNot publishedBasic's 12,000 yearly cap is stated per survey, with unlimited surveys, so no monthly total1.0 / 10
Unlimited surveys and questionsYesNumber of surveys and questions per survey are unlimited from Basic1.4 / 4

Questions and logic 14 of 22 points

RuleWhat is publishedPoints
Skip logic on the cheapest paid planNoThe plan table lists skip logic from Plus; Basic has none1.0 / 8
Randomised questions or answersYesQuestion randomization is listed on Basic and above1.4 / 4
Multilingual surveysYesMultilingual surveys, converting questions into 90+ languages, are listed on Pro and Enterprise1.5 / 5
Answer pipingYesPlan comparison lists Piping Logic from Basic: it inserts respondent answers into later questions or descriptions9.3 / 3
Response quotasYesQuota at survey level is listed on Basic and above1.2 / 2

Results 18 of 18 points

RuleWhat is publishedPoints
Export formatsCSV, Excel, SPSSXLS and CSV from Basic; SPSS from Pro; the help article lists CSV and SPSS1,4.6 / 6
Cross-tabulationYesCross tab report is listed on Plus and above1.4 / 4
Public APIYesWebhooks are listed from Pro ($35/month yearly) and send each new response to a URL you set9,10.4 / 4
Remove vendor brandingYesBasic's design customization lets you skip standard watermarks and add your logo1.4 / 4

Security and trust 11 of 26 points

RuleWhat is publishedPoints
Single sign-onYesSingle sign-on to Zoho Survey is listed on Enterprise only; the SAML row on Basic and up is for survey respondents1.4 / 4
EU data storageNot publishedNot published on the vendor's pages6,7,8.0 / 5
SOC 2 Type II or ISO 27001YesZoho's compliance page lists Zoho Survey among its SOC 2 Type 2 products5.7 / 7
Data processing agreementNoAdministrators request a signed DPA by emailing Zoho; none is published or signed online7.0 / 3
Published accessibility reportNot publishedNot published on the vendor's pages3.0 / 4
Open sourceNot publishedNot published on the vendor's pages1,3.0 / 3

The rule behind each line: how we score survey tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

PlanPrice as listedPer monthNotes
Free1 userFree1$010 questions per survey, 100 responses per survey
Basic1 user$7.42/month, billed yearly1,2$7.42Unlimited surveys and questions, 12,000 responses a year per survey
Plus1 user$25/month billed yearly, $35 monthly1,2$25Adds skip logic and cross-tab reports; 3,000 responses per survey a month
Pro1 user$35/month billed yearly, $49 monthly1,2$35Adds multilingual surveys, white-label and SPSS export

The pricing page fills in prices with a script; the figures are the US dollar entries in the pricing data file the page loads2.

Strengths

  • Basic is $7.42 a month billed yearly, with unlimited surveys and questions1,2.
  • Basic lets you skip standard watermarks and add your logo1.
  • Quotas, question randomization and CSV or XLS export are on Basic1.
  • The compliance page lists Zoho Survey among SOC 2 Type 2 products5.
  • Single sign-on for account users is available on Enterprise1.

Limits

  • Skip logic is not on Basic; it starts at Plus1.
  • Basic is sold on yearly billing only1,2.
  • Multilingual surveys and SPSS export need Pro1.
  • Zoho's GDPR page says organization administrators request its data processing addendum by email7.
  • The free plan stops at 10 questions per survey1.

Other survey tools

  1. 1
    LimeSurveyResearchers who want open-source code, EU hosting and detailed survey logic
    80/100
    $26.38/mocheapest paid plan
  2. 2
    AlchemerResearchers who need complex logic and exports for a small team
    79/100
    $26.25/mocheapest paid plan
  3. 3
    SurveyMonkeyTeams that want skip logic and analysis tools in one hosted product
    79/100
    Not publishedcheapest paid plan
  4. 4
    QuestionProResearchers who want deep analysis tools and EU or SSO options
    74/100
    $99/mocheapest paid plan

All 12 survey tools

Sources

  1. Zoho Survey pricing, Zoho. Accessed 8 Oct 2026.
  2. Zoho Survey pricing data, Zoho. Accessed 8 Oct 2026.
  3. Zoho Survey features, Zoho. Accessed 8 Oct 2026.
  4. Export responses, Zoho Survey Help. Accessed 8 Oct 2026.
  5. Zoho compliance, Zoho. Accessed 8 Oct 2026.
  6. Zoho Survey and GDPR, Zoho. Accessed 8 Oct 2026.
  7. Zoho and GDPR, Zoho. Accessed 8 Oct 2026.
  8. Encryption in Zoho Survey, Zoho Survey Help. Accessed 8 Oct 2026.
  9. Zoho Survey plan comparison, Zoho. Accessed 8 Oct 2026.
  10. Webhook trigger in Zoho Survey, Zoho Survey Help. Accessed 8 Oct 2026.

Website: www.zoho.com/survey · Markdown version · We are not affiliated with Zoho.