Channels10 of 18
Building19 of 19
Running it18 of 18
Trust2 of 11
Price12 of 14
Independent testing0 of 20
chatbot builder · Landbot
Landbot
No-code chatbot builder for websites, Messenger and WhatsApp, with an AI agent that answers from your files and web pages.
In short
- The free plan allows 100 chats a month on the web, with no expiry1.
- Professional costs $88 a month on yearly billing and includes 2,500 chats a month1.
- Removing Landbot branding needs Professional or higher; Starter and Free keep it1.
- The AI agent can learn from uploaded files and website URLs, on every paid plan1,4.
- WhatsApp with your own number needs a $100 a month add-on on Professional, or the Professional WA plan1.
Landbot suits small teams that want to lay out a bot on a visual canvas and pass chats to people in a shared inbox2,5. The AI agent answers from your files and web pages4. The catch is cost: branding removal, the API and WhatsApp all sit on the $88 Professional tier or above, and Starter is capped at 500 chats1.
Best for: Small teams that want a visual flow builder with a shared inbox.
Where the points come from
Channels 10 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Channels | Website chat widget, WhatsApp, Facebook MessengerFeatures, home and help pages list web, WhatsApp and Messenger. Telegram needs custom middleware code, so it is not counted2,3,11,12. | 6 / 14 |
| Chat API | YesHelp centre documents APIs and APIchat bots that exchange messages through a hook URL; the API row starts at Professional1,7,12. | 4 / 4 |
Building 19 of 19 points
| Rule | What is published | Points |
|---|---|---|
| No-code builder | YesFlows are built by dragging blocks on a visual canvas without a developer2. | 6 / 6 |
| Answers from your own content | YesThe AI Agent block learns from text, PDF, DOCX, TXT files and website URLs; pricing lists AI agents as unavailable on Free1,4. | 9 / 9 |
| Calls other systems | YesThe webhook block sends and receives data from third-party systems; webhooks and API start at Professional1,8. | 4 / 4 |
Running it 18 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Handoff to a human | YesHuman takeover block assigns the chat to online agents in a shared inbox, listed on every plan1,5. | 8 / 8 |
| Built-in analytics | YesThe Analyze tab shows chats, finished chats, goals and block-by-block drop-off6. | 6 / 6 |
| Remove vendor branding | YesLandbot branding is removed from Professional upward, at $88 a month on yearly billing; no separate add-on1. | 4 / 4 |
Trust 2 of 11 points
| Rule | What is published | Points |
|---|---|---|
| SOC 2 Type II or ISO 27001 | Not publishedHome page shows a SOC 2 badge and the trust article offers a SOC 2 report under NDA; type not stated3,9. | 0 / 6 |
| Open source | Not publishedNot published on the vendor's pricing page1. | 0 / 3 |
| Data processing agreement | YesThe pricing page says a DPA is available on request; the privacy policy also has controller-processor clauses1,10. | 2 / 2 |
Price 12 of 14 points
| Rule | What is published | Points |
|---|---|---|
| Free plan | YesFree plan: 100 chats a month, one seat, web channel, 'No card, never expires'1. | 5 / 5 |
| Price for 1,000 conversations | $88/moProfessional, $88 a month on yearly billing, 2,500 chats a month; Starter has only 500 chats. Dollar figure from the pricing page's own price data1. | 7 / 9 |
Independent testing 0 of 20 points
| Rule | What is published | Points |
|---|---|---|
| G2 AI CX evaluation | Not testedG2 did not include it in the October 2026 test13. Not on G2's leaderboard. | 0 / 20 |
The rule behind each line: how we score chatbot builders.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Free1 seat | Free1 | $0 | 100 chats a month, web only, no AI agents |
| Starter2 seats | $36/month, yearly ($45 monthly)1 | $36 | 500 chats and 100 AI chats a month; keeps Landbot branding |
| Professional3 seats | $88/month, yearly ($110 monthly)1 | $88 | 2,500 chats and 300 AI chats a month; no branding; Messenger, API, webhooks |
| Professional WA3 seats | €160/month1 | $178.98 | Adds one WhatsApp number and 500 AI chats a month; shown in euros only; billing cycle not stated |
| Business5+ seats | From €400/month1 | Quote | Custom limits |
The pricing page shows dollars outside Europe. Professional WA and Business are listed in euros only, so usd_month for Professional WA is converted at the ECB rate. Extra chats cost $0.05 and extra AI chats $0.10 on paid plans1.
Strengths
- A free plan with 100 chats a month and no expiry1.
- The AI agent can use PDF, Word, text files and website URLs as its knowledge, with scheduled refresh for URLs4.
- Human takeover through a shared inbox is listed on every plan1,5.
- Flow analytics show drop-off block by block6.
- Webhook and API calls to outside systems are included from Professional1,8.
Limits
- Starter allows only 500 chats a month, below the 1,000 bar, so Professional is the entry point for volume1.
- Landbot branding stays on Free and Starter1.
- WhatsApp on Professional costs $100 a month extra1.
- The vendor names a SOC 2 report available under NDA, but does not state the type or name ISO 270013,9.
- Extra chats cost $0.05 each beyond the plan allowance1.
Other chatbot builders
- 1
TidioSmall teams that want a no-code bot, an AI agent and one inbox82/100Not publishedprice for 1,000 conversations - 2
BotpressTeams that want a visual builder with an HTTP API and many channels69/100$750/moprice for 1,000 conversations - 3
TypebotDevelopers and small teams who want a low-cost, flexible flow builder65/100$39/moprice for 1,000 conversations - 4
Microsoft Copilot StudioOrganisations already on Microsoft 365 and Azure62/100$200/moprice for 1,000 conversations
Sources
- Landbot pricing, Landbot. Accessed 9 Oct 2026.
- Landbot features, Landbot. Accessed 9 Oct 2026.
- Landbot home, Landbot. Accessed 9 Oct 2026.
- AI Agent block setup and implementation guide, Landbot Help Center. Accessed 9 Oct 2026.
- Human Takeover block, Landbot Help Center. Accessed 9 Oct 2026.
- Bot's Analyze Section, Landbot Help Center. Accessed 9 Oct 2026.
- APIs, Landbot Help Center. Accessed 9 Oct 2026.
- How to Use the Webhook Block in Landbot, Landbot Help Center. Accessed 9 Oct 2026.
- Landbot Trust Center: Centralized Privacy and Security Information, Landbot Help Center. Accessed 9 Oct 2026.
- Landbot privacy policy, Landbot. Accessed 9 Oct 2026.
- The Facebook Messenger Ultimate Guide, Landbot Help Center. Accessed 9 Oct 2026.
- APIchat bot: What it is and when to use it, Landbot Help Center. Accessed 9 Oct 2026.
- AI CX Agent Evaluations, General CX leaderboard, G2. Accessed 8 Oct 2026.
Website: landbot.io · Markdown version · We are not affiliated with Landbot.